Sales Administrator

2 weeks ago

Chorley, United Kingdom Machine Tool Technologies Full time

**Scope of Role**:
To provide comprehensive administrative support to the business systems administration department.

**Providing Support to**:MTT Employees

**Salary**:£24,000 - £26,000

**About us**: Machine Tool Technologies is the UK’s leading provider of specialist technical solutions for CNC machine tool users. We are specialists in all aspects of CNC machine tools and have close relationships with leading machine tool manufacturers and academia in the UK and overseas.

**Competency Level**:

- Excellent communication and interpersonal skills
- Organisational skills
- Time management skills and the ability to prioritise their workload effectively
- Customer service skills
- Problem-solving skills and the ability to come up with creative solutions to issues
- Able to work with a team, take direction from others and collaborate effectively

**Key Accountabilities/Deliverables**:

- First point of contact, face to face, and telephone for internal and external customers
- Prepare quotation templates and assign job numbers, administering the quotations log
- Acknowledge customer orders
- Perform job costings and update accounts on outstanding customer purchase orders
- Promptly deliver engineer Canvas reports to customers
- Administer new machine enquiries, obtaining quotes from the suppliers & quoting customers
- Administer spare parts enquiries, obtaining quotes from suppliers & quoting customers
- Return new supplier account forms and perform supplier due-diligence
- Send out information packs to new and existing customers
- Perform filing and archiving as required
- Processing customer orders
- Liaising with internal teams and external couriers to ensure a smooth order process for the customer
- Other critical tasks as the business requires
- Minute the weekly sales meeting
- Customer order packs administration

**Skills and Behaviours**:

- Excellent customer service skills
- Good telephone manner
- Highly organised
- Proven excellent skills in numeracy, literacy, administration, organisational and communication
- Be able to work effectively under pressure individually whilst remaining a strong team player
- Excellent communication skills, both written and verbal
- Professional and proactive attitude to work
- A passion for learning and developing within your role
- Passionate about going above and beyond for your customers

**Qualifications/Experience**:

- Have excellent computer skills, in particular, good working knowledge of Microsoft Office, Excel and Word
- Some experience of working in a fast-paced office, trade counter or similar industry
- Previous administrative experience would be beneficial in this role, especially within a sales focused environment
- It would be beneficial if you have an understanding of the sales cycle
- Previous customer service experience would be helpful in this role

**Salary**: £24,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

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