Print Room Coordinator

We have an opportunity for a **Print Room Coordinator **to join our small but busy team. The chief responsibility of the **Print Room Coordinator**is to organise and deliver the needs of the internal printing activity across the Company

Some of the perks this role offers;
- Monday - Friday, shift pattern or 8.00 - 4.00 and 9.00 - 5.00
- Direct transport links from Perth/Dundee located within a 2-minute walk from the office
- Free parking also available within a 2-minute walk from the office
- The organisation offers progression opportunities and will up-skill you to offer you the best career path possible
- A salary of c£19,000 (depending on experience)
- 28 days annual holiday and company sick pay scheme
- Excellent pension and life insurance policies

The post holder should have an excellent eye for detail, along with the ability to work in a fast-paced environment, ensuring defined processes are followed

This is a post for someone with confidence and initiative as well as the maturity required to take responsibility and make decisions and be confident of your own abilities and potential.

**Key Responsibilities**
- Coordinate the printing of high volumes of documents (for example invoices, customer communications, collections letters), both scheduled and ad hoc
- Fully understand the Key Performance Indicators in your area, and take responsibility for their delivery
- Manage and coordinate print room delivery, ensuring documents are printed to a high quality, and improve performance
- Ensure documents are posted on schedule, liaising and organizing with Royal Mail for collection and onward delivery
- Liaise with all areas of the business as required
- Ensure all company requirements with regards to the safety, quality and legality of documents are adhered to (including no data or GDPR breaches)
- Ongoing monitoring of performance of machinery and stock levels to maintain high performance standards
- Identify and monitor machine health to ensure product safety

**Key Skills & Experience**
- Previous experience in a similar role preferred e.g. print and mail room services
- An excellent eye for detail, ensuring customer documents meet the requirements of our internal operations
- Must be competent in excel and other Microsoft packages (outlook + word)
- Experience in operating printing and batching machinery would be welcomed, although training would be provided.
- Ability to work in a fast-paced environment, ensuring defined processes are followed
- Experience of managing customer information in line with GDPR is required
- Must maintain confidentiality with regard to all communications, letters sent etc

**About the Company**

Castle Water is one of the fastest growing and most successful companies in the utilities sector. Our customers include some of the largest companies and public sector bodies in the UK
Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers. Not only have we just achieved our 10,000th 5* Trust Pilot review, but we are also winners of the recent Customer Service Excellence Award for the Perthshire Chamber of Commerce Business Star Awards.
Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5* reviews on Trustpilot than all other water retailers combined. We pride ourselves on being transparent and treating customers fairly.
Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
We continue to adhere to government guidelines to ensure a safe working environment

Application question(s):

- Do you live within commuting distance of Blairgowrie?
- What is your status for eligibility to work in the UK?