Customer Service Advisor

3 weeks ago


Chichester, United Kingdom Direct Life Full time

Job Profile:
Direct Life are looking for dynamic, innovative, and passionate people to join the team

**About Direct Life**:
We are one of the UK’s leading Life Insurance outsource and technology suppliers. With over 30 years of experience, we put our customers at the heart of everything we do and are passionate about providing the best technology and services to financial advisers to help them work more efficiently. In addition, we provide systems and support to enable customers to buy online quickly and easily.

Direct Life are a small, supportive, and innovative company which also benefits from the advantages of a large and established corporate partner, LSL Property Services. LSL Property Services are one of the largest providers of financial services which include mortgages, non-investment insurance products, lettings, and conveyancing.

**About the role**:
We are looking **Telephone Customer Service Assistant**, who can deliver excellent customer service. You be liaising with customers to secure a Telephone Interview appointment, in an efficient and timely manner, using our advanced systems.

Initial training will take place in our office which is based in Chichester city centre. After the successful completion of your initial training, which normally takes approximately 6 weeks, you will be offered the opportunity for hybrid working. Hybrid working means you’ll have 3 days working in the office and two days working remotely (if you have the appropriate set up).

The working hours are 37.5 per week, which would include early shifts 9am - 5.30pm and late shifts 12.30pm - 9pm Monday - Friday and Saturday morning between 9am - 12pm.

The starting salary is
**£21,255** per annum with the opportunity for further training and career development.

**About you**
- Delivery of service excellence
- Ability to organise and prioritise own workload
- Proficiency in the use of IT systems
- Attention to detail
- Excellent written and verbal communication, literacy and numeracy
- Ability to work on own and within a team.

**Benefits for working for Direct Life**
- Generous holiday entitlement (plus all the bank holidays) as well as your Birthday off when it falls on a working day.
- Access to Choice Discounts, an employee portal offering a huge range of money saving offers and discounts at high street brands.
- Access to Choice Benefits, where you can make large savings on extra holiday, dental insurance and much more.
- Employee Assistance Programme through Health Assure, offering support for physical and mental health, wellbeing resources, and much more.
- Life and Private Medical Insurance.
- Pension Scheme.

What to do next?

If you think you’re suitable please reply, giving us as much information about yourself as possible, and we will be in touch very soon.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
- LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on our careers page_



  • Chichester, United Kingdom Tapp Recruit Full time

    **Our client is looking for an exceptional Customer Service Advisor for their Dealership based in Chichester** **The role of the Service Advisor is to**: - Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency...


  • Chichester, United Kingdom Page Personnel Full time

    Office based - Monday - Friday **About Our Client**: The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their clients. - Resolve customer queries and complaints efficiently and professionally. - Maintain customer records by updating account...


  • Chichester, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor **Customer Services Advisor** Chichester Hospital | Sales and Business Development | Permanent contract | Part time Up to £25,000 pro rata, dependent on experience 16 hours per week At Nuffield Health, a role like this is about much more than achieving commercial success. Because our focus is on bringing the best...


  • Chichester, United Kingdom Workshop Recruitment Full time

    **IT Customer Service Advisor** **Chichester** **£19.5k** **Temp to Perm** On this role you will be the first point of contact for all customer service issues and you will ensure the successful set up and support of solutions for all customers, ensuring a quality customer experience. Main Duties - Log, update and track all customer queries, incidents...


  • Chichester, United Kingdom Charles Taylor Full time

    **Customer Service Advisor - Case Management** **Salary: £21,500 - £25,500 per annum** **(Depending on experience)** **Location: Funtington** **Full training provided.** - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer...


  • Chichester, West Sussex, United Kingdom Workshop Recruitment Full time

    IT Customer Service AdvisorChichester£19.5kTemp to PermOn this role you will be the first point of contact for all customer service issues and you will ensure the successful set up and support of solutions for all customers, ensuring a quality customer experience.Main Duties Log, update and track all customer queries, incidents and requests to resolution....


  • Chichester, United Kingdom Mears Full time

    Annual salary: up to £24,467.00 **Customer Service Advisor** Crawley - Fixed term , Maternity cover - Up to £24,467.00 per annum, depending on experience_ Do you want to work for one of the leading providers in the housing, property management and support market industry in the UK? Are you somebody who is open to new opportunities, has a visionary...


  • Chichester, United Kingdom Jewson Full time

    Are you based in the Chichester area? Do you have a passion for working with people? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with...


  • Chichester, United Kingdom Charles Taylor Full time

    **Customer Service Advisor - Travel Claims** **£22,933 - £27,200 per annum** (DOE) **Chichester / Hybrid** (After probation period) **Full training provided** **Join our dynamic team and become the backbone of our company's exceptional customer service** Charles Taylor is an agile, growing business where every employee can make a significant impact to...


  • Chichester, United Kingdom Nicola Jane Full time

    **Job Title: Customer Service Advisor** **Contract**:Permanent **Hours**:35 hours a week, normally 9.00 - 5pm, Monday - Friday, working Saturdays on a rota. **Benefits**:20 days holiday increasing by 1 day per year to a max of 25 days (28 days including bank holidays) pro rata **Location**:Chichester - Head Office **Salary: £21,500 - £23,000 dependent...


  • Chichester, West Sussex, United Kingdom Mears Full time

    Annual salary: up to £24,467.00Customer Service AdvisorCrawley Fixed term , Maternity cover Up to £24,467.00 per annum, depending on experience_Do you want to work for one of the leading providers in the housing, property management and support market industry in the UK? Are you somebody who is open to new opportunities, has a visionary approach and a...

  • Service Advisor

    4 weeks ago


    Chichester, United Kingdom Avant Recruit Full time

    Service Advisor Avant Recruit are proud to be partnering with our client, a market leader within the Motor Industry. We are currently searching for a Service Advisor. This role is offered on a permanent basis with excellent benefits and competitive salary. The main responsibilities for the Service Advisor are as follows: - Act as the focal point for...


  • Chichester, West Sussex, United Kingdom Jewson Full time

    Are you based in the Chichester area? Do you have a passion for working with people? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth,...

  • Service Advisor

    1 month ago


    Chichester, United Kingdom Pembrook Resourcing Full time

    Service Advisor **Duties**: - Greet customers and provide exceptional customer service - Assess customer needs and recommend appropriate services - Schedule appointments and manage service requests - Provide accurate estimates for repairs and services - Communicate with technicians to ensure timely completion of work - Explain repair options and answer...

  • Service Advisor

    3 weeks ago


    Chichester, United Kingdom The HR Dept Full time

    **AZUR** ŠKODA part of the Birchwood Group have a reputation for delivering excellent customer service and is currently recruiting for an Experienced Service Advisor to join our successful ŠKODA Team in Chichester.** **We are looking for a highly motivated individual with a passion for providing exceptional levels of customer service.** You will be...


  • Chichester, West Sussex, United Kingdom Office Angels Full time

    JOB TITLE: Customer Service Support AdvisorLOCATION: ChichesterSALARY: £25,720 with an increase after successful probationHOURS: 8.00am - 6.00pmThe day to day duties in your new job would be:Liaising with relevant third parties to ensure collections are organised and completed correctly Managing the customers experience from start to finish ensuring our...

  • Customer Advisor

    1 month ago


    Chichester, United Kingdom Hotter Full time

    **About Us**: Hotter, an Unbound Group company, was set up in 1959 and we’ve been designing and making footwear ever since. We have over 4.5 million customers in the UK and overseas, buying online, through our mail order channel and at our UK stores. **The Role**: Providing a friendly environment for our customers ensuring our stores are clean, tidy and...

  • Customer Advisor

    4 weeks ago


    Chichester, United Kingdom Hotter Full time

    **About Us**: Hotter, an Unbound Group company, was set up in 1959 and we’ve been designing and making footwear ever since. We have over 4.5 million customers in the UK and overseas, buying online, through our mail order channel and at our UK stores. **The Role**: Providing a friendly environment for our customers ensuring our stores are clean, tidy and...

  • Service Advisor

    1 month ago


    Chichester, United Kingdom Apex 8 Full time

    Are you an experienced Service Advisor looking to work for a fun, busy workshop without micro-management?BMS Cars is rapidly expanding and requires a Service Advisor to support the team.BMS Cars is a busy and well equipped garage based in Sidlesham, just south of Chichester. We have a 5000sq ft workshop with 7 ramps and a MOT bay. We also deal with vehicle...

  • Service Advisor

    3 weeks ago


    Chichester, West Sussex, United Kingdom Apex 8 Full time £25,000 - £27,000

    Are you an experienced Service Advisor looking to work for a fun, busy workshop without micro-management? BMS Cars is rapidly expanding and requires a Service Advisor to support the team. BMS Cars is a busy and well equipped garage based in Sidlesham, just south of Chichester. We have a 5000sq ft workshop with 7 ramps and a MOT bay. We also deal with...