Optimisation Specialist

2 weeks ago

London, United Kingdom comparethemarket.com Full time

At Comparethemarket (CTM), our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.

It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves

We change lives by making it simple to switch and save money and that’s why good things happen when you meerkat.

**We’d love you to be part of our journey.**
This is a fantastic opportunity to join Comparethemarket (Ctm) as an Optimisation Specialist. Reporting into our Lead Optimisation Manager, working in partnership with stakeholders across CTM and external resources when required, you’ll support the delivery of insight led optimisation activity and testing to ensure we deliver best in class experiences for customers. You’ll:

- Support in identifying, recommending and delivering customer experiences and product optimisations that drive our strategy, product propositions, commercial performance and brand equity
- Use research, insight & analysis to identify customer problems and inform product and customer experience optimisation, sharing insight with stakeholders
- Shape and deliver viable optimisation and CRO activity and tests that return statistically conclusive insight and outcomes
- Support the delivery of end-to-end delivery of digital experiments in your team/squad
- Work to ensure experiences adhere to UX, brand and regulatory requirements
- Drive customer-focussed outcomes that enable and drive the business strategy & objectives

**Everyone is welcome.**
We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you.

This means we’re excited to hear from people with a range of skills, experiences and ideas. We don’t expect you to tick all the boxes, but would love to hear what makes you great for this role.

**You’ll**:

- Have digital experience working within a cross functional teams
- Be an analytical thinker and have good knowledge of new technologies (digital analytics packages, website monitoring tools e.g. Adobe Target/ Adobe Analytics, AB/MVT testing & qualitative insight)
- Have excellent written and verbal communication skills (including the ability to work with external agencies)
- Be people focussed, with strong interpersonal skills and work ethic. Passionate to deliver best in class
- Be innovative and demonstrates creativity
- Be quick to learn new skills, results driven, commercially astute and delivery focussed

**Our people bring our purpose to life.**
Data and insight are an integral part of our business strategy and with a huge volume of internal and external data, captured through customers interacting with a breadth of products, services and our rewards programme, we strive to continuously improve all customer touchpoints across multiple channels. We champion a culture of continuous improvement through data & insights led experimentation driving world-class customer experience.

**There’s something for everyone.**
We’re a place of opportunity. You’ll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people.

And then there’s our benefits. For us, it’s not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing and CSR days, we’ve pretty much got you covered

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