Customer Service Assistant

3 days ago

Camberley, United Kingdom BCA Full time

**_Job Role - Customer Service Assistant_**

**_Salary - £26,426_**

**_Location - BCA Blackbushe_**

**_Working Hours - 40 hours per week between Monday and Sunday 7am-7pm on a rota basis_**

**_Flexibility over working hours and Part Time working also considered._**

**_Type of Employment - Permanent _**

**Join the UK’s largest B2B used vehicle service**

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

**Now, this is where you fit in**

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road - the opportunities are endless.

**Main purpose of the role**

To deliver industry leading levels of customer service to our Buyers. Providing an efficient, high quality collection experience and to ensure queries and complaints are resolved in a timely, professional, and cost-effective manner.

**Your key responsibilities will be**:

- Vehicle production administration, including data entry and document management.
- Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.
- Provide counter service to customers and visitors.
- Support buyers through the swift resolution of queries and complaints.
- Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.
- Action requests for information or action from the central Call Centre.

**To be successful, you’ll bring some of the following experience with you**:

- Excellent customer service skills.
- Excellent attention to detail.
- IT skills Salesforce
- Decision making & problem solving
- Influencing & communicating
- Team Player

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

- Company Pension Scheme
- Private Medical Insurance (role dependent)
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained mental health first aiders

And so much more

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting, and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

  • Customer Services Assistant

    5 days ago

    Camberley, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...

  • Customer Services Assistant

    2 weeks ago

    Camberley, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...

  • Customer Service Assistant

    2 weeks ago

    Camberley, United Kingdom ASDA EXPRESS Full time

    **Role**:Customer Service Assistant **Location**:Burton-on-Trent, DE15 9AW **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Service Assistant

    1 month ago

    Camberley, United Kingdom Tenpin Full time

    **Come join our fantastic team.** We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have...

  • Customer Service Assistant

    3 weeks ago

    Camberley, United Kingdom Aramark UK Full time

    **Your Aramark journey starts here** Are you looking for a part time job, mainly Monday - Friday, working a couple of weekends per month? Love working in a fun and busy environment where no day is the same? Enjoy providing excellent customer service to an array of customers? If so, we have a job for you! We are currently recruiting a Customer Service...

  • Customer Service Assistant

    3 weeks ago

    Camberley, United Kingdom Aramark Full time

    **Your Aramark journey starts here**: Are you looking for a part time job, mainly Monday - Friday, working a couple of weekends per month? Love working in a fun and busy environment where no day is the same? Enjoy providing excellent customer service to an array of customers? If so, we have a job for you! We are currently recruiting a Customer Service...

  • Customer Service Assistant

    4 weeks ago

    Camberley, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CamberleyCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...

  • Customer Service Assistant

    3 weeks ago

    Camberley, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CamberleyCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...

  • Shop Customer Services Assistant

    3 weeks ago

    Camberley, United Kingdom Compass Group Full time

    **What we’ll give**: **Shop Customer Services Assistant - Costcutter. Gibraltar Barracks** - £9.60 per hour, 35 hours per week We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and...

  • Customer Service Assistant

    4 weeks ago

    Camberley, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CamberleyCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...

  • Customer Service Assistant

    2 weeks ago

    Camberley, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CamberleyCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...

  • Customer Service Assistant

    2 weeks ago

    Camberley, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CamberleyCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...

  • Marketing and Customer Service Assistant

    3 days ago

    Camberley, United Kingdom Personnel Selection Full time

    We are seeking assistance to complete an after market client feedback project and require a Marketing and Customer Service Assistant to start asap on a temporary basis over the Summer. The role would suit a University student seeking Summer work or someone with office based customer service skills who is available asap and seeking temporary work. Working as...

  • New Store! Customer Service Assistant

    7 days ago

    Camberley, United Kingdom BM Stores Full time

    **B&M Retail are currently recruiting for Customer Service Assistants to join our brand new team for our store opening in Camberley! These are **part-time positions** working in our Customer Service, Replenishment and Shop Floor departments.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a...

  • Customer General Service Assistant

    3 weeks ago

    Camberley, United Kingdom Aramark Full time

    **Your Aramark journey starts here**: Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers? Are you looking for a role that is casual, working only when required? Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are...

  • Customer General service assistant

    2 weeks ago

    Camberley, Surrey, United Kingdom Aramark Full time

    Your Aramark journey starts hereAre you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers?Are you looking for a role that is casual, working only when required?Want to join a cracking team and a business that has opportunities across the UK?If the answer is yes, then read on.We are currently...

  • Customer Assistant

    3 weeks ago

    Camberley, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Camberley. Vue Camberley is a 9 screen cinema located within The Atrium shopping complex in the town centre. Camberley Train Station is only a few minutes’ walk away and a number of local bus services stop by...

  • Customer Service Assistant

    3 days ago

    Camberley, United Kingdom Aramark Full time

    Customer Service Assistant - Camberley, SurreyYour Aramark journey starts hereAre you looking for a part time job, mainly Monday – Friday, working a couple of weekends per month?Love working in a fun and busy environment where no day is the same?Enjoy providing excellent customer service to an array of customers?If so, we have a job for you!We are...

  • Customer Service Assistant

    2 days ago

    Camberley, United Kingdom Aramark Full time

    Customer Service Assistant - Camberley, SurreyYour Aramark journey starts hereAre you looking for a part time job, mainly Monday – Friday, working a couple of weekends per month?Love working in a fun and busy environment where no day is the same?Enjoy providing excellent customer service to an array of customers?If so, we have a job for you!We are...

  • Customer Assistant

    3 weeks ago

    Camberley, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Camberley. Vue Camberley is a 9 screen cinema located within The Atrium shopping complex in the town centre. Camberley Train Station is only a few minutes’ walk away and a number of local bus services stop by...