School Students

3 weeks ago


London, United Kingdom Goldsmiths University Full time

**School Students & Programmes Hub Assistant**:

- Department
- Student Experience Directorate
- Vacancy Type
- Fixed-Term
- Contract Length
- Fixed-term until 13th December 2023
- Full-Time/Part-Time
- Full Time
- Salary
- £29,461 - £32,442
- Actual Hours
- 35
- FTE
- 1
- Interview Date
- TBC
- Contact Details
- Rowena Bunting
- Posted Date
- 27/04/2023
- Closing Date
- 21/05/2023
- Ref No
- 9924

Working in a School based team to provide consistent functionally aligned programme administration, to ensure consistent management and delivery of taught provision by providing high quality administrative support. Providing a professional, supportive, responsive and personable service incorporating front-line support as the first point of contact for students and academic staff. Supporting processes across the academic cycle, ensuring accurate and timely record management across multiple systems.

**Main duties**:

- To support the student lifecycle, utilising systems and databases - e.g. student records systems and virtual learning environments - accordingly, and in accordance with best practice, ensuring consistency of data and identifying and resolving issues.
- To actively participate in the development and improvement of services and processes by identifying and suggesting improvements based on user feedback.
- To work flexibly as part of a team, supporting others in times of high volume activity, providing cover and supporting the training and development of new staff members.
- To take responsibility for your own performance and development, agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance.
- To take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the College’s protocols.
- You will be required to undertake any other duties as may reasonably be required, including working on activities with other Schools.
- Ensure that you are aware of and aligned with Goldsmiths’ Regulations, Strategy, and Objectives to work together to proactively advance Equality and Diversity.
- At all times to help maintain a safe working environment by participating in training as necessary and following the Goldsmiths’ Health and Safety Codes of Practice and Policy.


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