Full Time Customer Service Advisor

2 weeks ago


West Bromwich, United Kingdom West Brom Full time

**Customer Service Advisor**

**Location: New Square Branch (West Bromwich)**

**Salary: £21,252 per annum**

**Contract: Permanent**

**Hours: 35 hours per week 09.00 - 18.00, Monday - Saturday**

**_Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have your next new challenge awaiting for you._**

As a Customer Service Advisor at our West Bromwich Branch, you will ensure our customers’ needs are at the forefront of your day every step of the way. From having genuine conversations in customer focused meetings you will be able to successfully provide a solution to their individual needs.

**Key Responsibilities**
- To be the face of the West Brom
- To deliver excellent customer service every time
- Identifying and providing solutions to customers’ needs
- Providing solutions to individual customers’ needs
- Cash and cheque handling
- Ability to get things right first time

**Skills & Attributes**
- You’ll be friendly and have excellent communication skills. Our customers are used to our warm and welcoming service, so it’s important to be able to build rapport and relationships.
- Exceptional customer service experience with a genuine interest in customers & their needs.
- Driving enthusiasm within a team.
- You’ll be contributing towards a controlled and secure branch with responsibility for ensuring errors are kept to a minimum, especially when dealing with customers so it’s important to be attentive to detail.

**What’s in it for you?**
We wholeheartedly believe that our people are our greatest asset, that’s why in addition to your salary you will be rewarded with a wide range of other benefits:
- At the West Brom you’ll have every opportunity to take the next step in your career. We provide excellent personal development and always look to promote from within wherever possible.
- Our Talent Management processes are running throughout our business, they fully aim to attract, on board, develop, motivate, and retain high-performing employees. We firmly believe our Talent management helps to improve business performance through practices that make employees more productive.
- Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
- Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
- Social club membership - dozens of discounts available for a wide variety of family days out and events
- Performance related pay scheme
- Corporate health plan with the option to include family members
- Discounted travel cards
- Life assurance provided by the Society at 4 times your salary

**Why choose the West Brom?**
At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

**Do it today and click apply**
*



  • West Bromwich, United Kingdom West Brom Full time

    **Relief Customer Service Advisor - Heartlands Region** **Location: New Square Branch (Covering Wednesday, Wolverhampton, Walsall Shrewsbury)** **Salary: £21,840 per annum** **Contract: Permanent** **Hours: 35 Full-time - Monday - Friday, 09:00 - 17:00 and Saturdays 09:30 - 12:30** **Please Note: as this is a Relief role you will be required to travel...


  • West Bromwich, United Kingdom Megadyne UK Ltd Full time

    Due to the continued success, growth and expansion of our company **Megadyne UK Ltd** based in **Wolverhampton** are now looking for a hardworking and enthusiastic person to join our busy customer service department and have the following full time vacancy **Customer Service/Sales Coordinator** Ideally, with previous experience working within a busy sales...


  • West Bromwich, United Kingdom Megadyne UK Ltd Full time

    Due to the continued success, growth and expansion of our company **Megadyne UK Ltd** based in **Wolverhampton** are now looking for a hardworking and enthusiastic person to join our busy customer service department and have the following full time vacancy **Customer Service/Sales Coordinator** Ideally, with previous experience working within a busy sales...


  • West Bromwich, United Kingdom Megadyne UK Ltd Full time

    Due to the continued success, growth and expansion of our company **Megadyne UK Ltd** based in **Wolverhampton** are now looking for a hardworking and enthusiastic person to join our busy customer service department and have the following full time vacancy **Customer Service/Sales Coordinator** Ideally, with previous experience working within a busy sales...


  • West Malling, United Kingdom Netbox Recruitment Full time

    **Customer Service Advisor** **£24,178** **Kings Hill full time initially, hybrid thereafter** **Monday to Friday - 35 hour week - 9am-5pm** **6 weeks annual leave (plus 8 days bank holidays)** **Generous pension scheme (up to 11% employer contribution), enhanced maternity and paternity and health cash plan scheme, paid volunteering day** **Applications...


  • West Bromwich, United Kingdom Novo CSV Ltd Full time

    **Customer Service Advisor - Part Time** NOVO CSV is a well-established business within the after-care sales sector. We are seeking to appoint a Part Time Customer Service Advisor to join our existing team to help provide an excellent level of service to our customers. This is a varied, hands on and responsible role and we are seeking applicants who have...


  • West Bromwich, United Kingdom Jonathan Lee Recruitment Full time

    We have been manufacturing, sourcing and distributing automotive parts for three decades.  Now recruiting a full time permanent, Parts Advisor to join our busy team in West Bromwich.  The ideal parts advisor, will enjoy :- Being the first point of contact for all sales enquiries by phone and emailSupporting and advising on commercial vehicle...


  • West Bromwich, Sandwell, United Kingdom Novo CSV Ltd Full time

    Customer Service Advisor - Part TimeNOVO CSV is a well-established business within the after-care sales sector. We are seeking to appoint a Part Time Customer Service Advisor to join our existing team to help provide an excellent level of service to our customers. This is a varied, hands on and responsible role and we are seeking applicants who have thorough...


  • West Bromwich, United Kingdom West Brom Full time

    **Customer Service Advisor** **Location: New Square Branch, West Bromwich** **Salary: £19,838 per annum** **Contract: Permanent** **Hours: 35 hours per week 09.00 - 17.00, Monday - Friday and 09:30 - 12:30 Saturday** **_Are you devoted to delivering superior customer service with a passion to make a difference? If that sounds like you, then we have...


  • West Bromwich, United Kingdom Advanced Logistics Recruitment Full time

    My client is a successful parts supplier to the Materials Handling Industry and is currently looking to recruit a Customer Service Sales Advisor to join their Team. You will be based at their contempory Offices in West Bromwich. You will be responsible for answering inbound customer queries. Outbound calling making contact with lapsed clients and making...


  • West Bromwich, United Kingdom Sharp Full time

    Company Name: - Sharp Business Systems UK PLC- Location: - West Bromwich- Advert Closing Date: - Job Number: - JO-2306-2041- Work Type: - Permanent / Full TimeWe have great opportunity to work as a **Customer Advisor **at our **West Bromwich office.** We will give you all the product and system training you will need but as this is a fast-paced role where...


  • West Bromwich, United Kingdom Sharp Full time

    Company Name: - Sharp Business Systems UK PLC- Location: - West Bromwich- Advert Closing Date: - Job Number: - JO-2306-2041- Work Type: - Permanent / Full TimeWe have great opportunity to work as a **Customer Advisor **at our **West Bromwich office.** We will give you all the product and system training you will need but as this is a fast-paced role where...


  • West Bromwich, Sandwell, United Kingdom Advanced Logistics Recruitment Full time

    My client is a successful parts supplier to the Materials Handling Industry and is currently looking to recruit a Customer Service Sales Advisor to join their Team.You will be based at their contempory Offices in West Bromwich. You will be responsible for answering inbound customer queries. Outbound calling making contact with lapsed clients and making...


  • West Bromwich, Sandwell, United Kingdom Sharp Full time

    Company Name: Sharp Business Systems UK PLC Location:West BromwichAdvert Closing Date: Job Number: JO Work Type:Permanent / Full TimeWe have great opportunity to work as a Customer Advisor at our West Bromwich office.We will give you all the product and system training you will need but as this is a fast-paced role where you have to think on your feet it is...


  • West Bromwich, United Kingdom Comton Group Full time

    **Customer Services Advisor/Order Processor** **Location: West Brom** **Salary: 24,000** My client based in West Brom has got an exciting opportunity for a Customer services advisor/Order processor to join a well-known company based within the manufacturing sector. **Responsibilities**: - Process orders received via various channels, in a timely...

  • Service Advisor

    3 weeks ago


    West Bromwich, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our West Bromwich Motorstore running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...


  • West Yorkshire, United Kingdom Page Personnel Full time

    A new exciting Permanent Part Time Customer Service Position in York! - No experience required full training is provided! **About Our Client**: Page Personnel have just registered a new exciting Permanent Part Time Customer Service Advisor Position to work for a reputable business within the Financial Services Sector! This would be an exceptional...


  • West Bromwich, United Kingdom Boots Full time

    Summary Job Reference: - 210920BR West Bromwich, Sandwell Centre Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our West Bromwich, Sandwell Centre store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s...


  • West Bromwich, Sandwell, United Kingdom Comton Group Full time

    Customer Services Advisor/Order ProcessorLocation: West BromSalary: 24,000My client based in West Brom has got an exciting opportunity for a Customer services advisor/Order processor to join a well-known company based within the manufacturing sector.Responsibilities: Process orders received via various channels, in a timely manner. Raise any potential issues...


  • West Bromwich, United Kingdom Boots Full time

    Summary Job Reference: - 219093BR West Bromwich, Sandwell Centre Fixed Term We are now recruiting Christmas Customer Advisors for our 27 Queens Square Sandwell Centre West Bromwich West Midlands store. The exact shift patterns will be discussed at interview. Available shift patterns: Monday - Saturday **Christmas Customer Advisor** Joining us as a...