Apprentice Support Services Administrator
3 months ago
**Contract: Permanent**
**Type: Full Time Apprentice**
**Hours: 37.5**
**Salary: £20,373 - £21,500**
**Location: DWP, Quarry House, Quarry Hill, Leeds, West Yorkshire, England, LS2 7UA**
**Job Purpose**
This is an exciting opportunity for an outgoing individual to join a friendly team in either Leeds or Birmingham. You will be based in our office locations and remotely, learning from our experienced staff, who will encourage you to develop and grow, whilst working towards a Level 3 Business Administrator apprenticeship.
**_ Responsibilities_**
- Maintain high level of customer service at all times.
- Ensure that all customer contacts are dealt with in a confident manner, in line with agreed processes, taking ownership to ensure effective resolution.
- Following procedures to identify the best course of action for the customer and company.
- Respond to customer requests within specific timescales in order to meet KPIs and SLAs.
- Deal with telephone queries promptly and in a professional manner.
- Accurately record all actions taken on the required systems to ensure a full audit trail.
- Analyse data to allow accurate reporting to be provided to Supply Chain on performance.
- Support in meetings with note taking and producing action plans.
- Monitor job completion, chase resolution to ensure service levels are met.
- Record information accurately in the Maximo system and any other systems required.
- Retrieve and record information in relation to scheduled services to support financial backing data.
- Liaise with customers, operational staff and management to resolve queries and issues. Maintaining contact with customers and staff to update job progress.
- Work as part of a team ensuring delivery of whole service and positively contributing towards achievement of service level, performance and deadlines.
- Maintain detailed statistical information, providing and updating reports as required.
**What we are looking for**
For this role, you need to be a team player, able to work in a busy environment. You will be responsible for dealing with the day to day administration tasks for the Support Services team. You will get the opportunity to learn and develop your business and customer service skills under the guidance of the team who have a lot of experience and knowledge to share. As you progress, you will be given more responsibility and you will have the opportunity to work towards a full-time position at the end of your apprenticeship.
You should have a proactive approach to delivering excellent customer service to stakeholders and be a strong team player, cooperative and willing to assist others and be able to adapt approaches to differing audiences.
You should be proficient in IT skills including MS Word and MS Excel, and comfortable with numerical reasoning.
Being well organised is essential along with the ability to multi-task, prioritise and manage competing demands and meeting deadlines and have excellent attention to detail and accuracy.
BPSS Security clearance will be required for this role.
-
Business Administration Apprentice
3 months ago
Leeds, United Kingdom First 360 Apprentice Full timeWe are looking for a talented and enthusiastic Apprentice to join our team as a business administrator to support all areas of the business. This is a fantastic opportunity for someone hoping to kick start their career in a professional, predominantly office based business role. Do you have great communication skills, IT skills, Attention to detail,...
-
Business Administration Apprenticeship
3 months ago
Leeds, United Kingdom First 360 Apprentice Full time_**IMMEDIATE START**_ **We are looking for a talented, outgoing office administration apprentice to support our recruitment team in Leeds City Centre.** **You must have great communication skills, a can do attitude and the ability to work in a fast paced environment. You will need great customer service skills and a desire to develop your experience within...
-
Apprentice Administrator
2 months ago
Leeds, United Kingdom Liberty Full timeLiberty has an exciting opportunity for an Apprentice Administrator to join our team, based in Leeds. You will be working on a full-time Fixed Term Basis for 24 months, working 40 hours per week and in return, you will receive a starting salary of £11,012.60 for 1st year, 2nd year will be the same until you are over 19, then national minimum wage applies....
-
Business Administration Apprenticeship
3 months ago
Leeds, United Kingdom First 360 Apprentice Full time_**IMMEDIATE START**_ **Are you seeking an Apprenticeship in Business Administration?** **Can you easily commute to Morley, LS27 0JG?** Our client has a very exciting opportunity to work as a Business Administration Apprentice. This is an exciting opportunity to work for our client, undertaking varied duties. You will be working with a small hardworking...
-
Apprentice Office Support Administrator
3 months ago
Leeds, United Kingdom EN:Able Futures Full time**Company Information** EN:Able Futures, an award-winning apprenticeship employer are partnering with Pro-Ten Services to support the delivery of housing repairs for one of our members, Sheffield City Council. We are offering a fantastic opportunity for an Apprentice Office Support Administrator to work with Pro-Ten Services and become part of their growing...
-
Administration Apprentice
3 months ago
Leeds, United Kingdom Oakwood Solicitors Full time**Department**:Administration**: A highly regarded North Leeds firm is looking for a highly motivated and professional admin apprentice to join their administration team. **Key Tasks (not an exhaustive list)**: - Dealing with the opening of post received into the business - Delivering post around the various departments within the Company - Scanning...
-
Apprentice Office Administrator
3 months ago
Leeds, United Kingdom S & G RESPONSE LTD Full timeTrivent are looking for an apprentice to become a valued member of their team in Leeds! The job will be varied from day to day but will include assisting project managers, service work, reception and customer service duties. During this 12 month programme, you will undertake a Customer Service Practitioner Apprenticeship standard. **What will the apprentice...
-
Apprentice Administrator
2 months ago
Leeds, United Kingdom EN:Able Futures Full time**Header Details**: EN:Able Futures are offering a fantastic opportunity for an Apprentice Administrator to work for Aspect Contracts experiencing administration functions within Operations/Contracting and Sales/Marketing, sampling the different areas within the business enabling the individual to gain a feel for where their skill set lies and see what they...
-
Apprentice Business Administrator
3 months ago
Leeds, United Kingdom ClearSound Acoustics Full timeAnnual wage £10,982.40Wages explained - Working week Monday to Thurs 8:00am - 5:15pm. Early finish Fri 8:00am - 4.15pm. One hour unpaid lunch break. Total hours per week: 40 - Apprenticeship level AdvancedLevel 3 (A level) - Positions: 1 available - **It is essential that you live within walking distance of our office (LS27 9QT) or can drive and have...
-
Survey Technician Apprentice
2 months ago
Leeds, United Kingdom SPEEDY SUPPORT SERVICES LIMITED Full timeSurvey Technician Apprentice, LeedsMonday to Friday 8.30-5pm, 40 hours per weekSpeedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant andsupport services everything for every job!Based inLeedsas aSurvey Technician Apprentice, you will be an important part of depot operations and a key player in keeping the...
-
Apprentice Administrator
3 months ago
Leeds, United Kingdom Babcock Training Full timeA Facilities Management company based in Leeds are looking for an Apprentice Office Administrator to join their growing team. - **Whilst you are employed as an apprentice you will work towards achieving a Level 3 Business Administrator Apprenticeship.**_ **Skills** - Outstanding communication and interpersonal abilities - Experience as an office...
-
Business Administrator Apprentice
3 months ago
Leeds, United Kingdom First Intuition Leeds Ltd Full timeTo be part of the Apprenticeship Operations department to act as support for tutors, clients and students. - Course Bookings - Input of all course bookings on to the internal booking system. - Study Rote changes (LNAs/BILS/completers) - Study route amendments via booking spreadsheet - Meet & greet students and clients on reception - Initial phone calls with...
-
Business Administrator Apprentice
4 months ago
Leeds, United Kingdom First Intuition Leeds Ltd Full timeTo be part of the Apprenticeship Operations department to act as support for tutors, clients and students. - Course Bookings - Input of all course bookings on to the internal booking system. - Study route changes (LNAs/BILS/completers) - Study route amendments via booking spreadsheet - Meet & greet students and clients on reception - Initial phone calls with...
-
Apprentice Administrator
3 months ago
Leeds, United Kingdom Inspiro Learning Full timeA Facilities Management company based in Leeds are looking for an Apprentice Office Administrator to join their growing team. - **Whilst you are employed as an apprentice you will work towards achieving a Level 3 Business Administrator Apprenticeship.**_ **The employer has asked that all applicants must have a minimum requirement of GCSE Maths & English...
-
Apprentice Administrator
1 week ago
Leeds ICD, United Kingdom AFI group of companies Full timeAre you eager to launch your career in the fast-paced world of powered access? Wilson Access, a division of the AFI Group of Companies, is looking for a motivated Apprentice Administrator to join our team. This is a fantastic opportunity to start your journey with one of the UK's leading powered access providers and build a rewarding career. About the...
-
Apprentice Surveying Technician
4 weeks ago
Leeds, Leeds, United Kingdom SPEEDY SUPPORT SERVICES LIMITED Full timePosition OverviewAs an **Apprentice Surveying Technician**, you will play a crucial role in the operational success of our team.This position offers a full-time schedule, providing a structured environment where you can develop your skills and knowledge in surveying technology.At **Speedy Support Services Limited**, we pride ourselves on being the premier...
-
Apprentice Administrator
3 months ago
Leeds, United Kingdom SBFM Full timeSBFM is one of the UK and Ireland’s leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide. Our client base includes some of the largest purchasers of facilities management services in the UK and Ireland. We deliver services for renowned clients from global business brands and national...
-
Business Administrator Apprentice
4 days ago
Leeds, Leeds, United Kingdom Learning Curve Group Full timeJob DescriptionJob Title: Business Administrator ApprenticeJob Type: Full-timeLocation: LeedsContract Type: Full-timeWorking Days & Times: Mon - Fri 08:30am - 5pmSalary: CompetitiveAbout the RoleWe are seeking a highly organized and detail-oriented Business Administrator Apprentice to join our team at Learning Curve Group. As an Academy Administrator...
-
Business Administrator Apprentice
4 days ago
Leeds, Leeds, United Kingdom Learning Curve Group Full timeJob DescriptionJob Title: Business Administrator ApprenticeJob Type: Full-timeLocation: LeedsContract Type: Full-timeWorking Days & Times: Mon - Fri 08:30am - 5pmSalary: CompetitiveAbout the RoleWe are seeking a highly organized and detail-oriented Business Administrator Apprentice to join our team at Learning Curve Group. As an Academy Administrator...
-
Apprentice Administrator
3 months ago
Leeds, United Kingdom XBM Limited Full time**ROLE PROFILE** **Apprentice Administrator** **Purpose**: To meet the strategic objectives and service targets for XBM Limited To be an ambassador for the company when dealing with our customers To ensure the department is profitable and efficient, meeting the service levels required by the company **Key responsibilities**: To achieve the service...