![Stellantis &You](https://media.trabajo.org/img/noimg.jpg)
Customer Advisor
3 months ago
This role is based at our Croydon Dealership: 15 Progress Way, Croydon CR0 4XD
Our success starts with yours We are a leading global automotive manufacturer with brands including Peugeot, Citroen, Vauxhall, Fiat, Jeep, Alfa Romeo, Abarth and DS. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.
You will be the key link between our customers and our technicians.
In this role you will:
- **Have a passion for customer service**, every day.
- **Guide **every customer through the Stellantis &You Customer Journey.
- **Communicate clearly** with customers & colleagues.
- **Adopt new digital systems **and processes as part of our digitalisation strategy.
- **Propose and sell-up **the additional work advised through the Vehicle Health Check process.
- **Quote & sell** Service Plans to retain customers to the group.
- **Encourage customer satisfaction** feedback via exit briefing & follow-up contact.
You will also be the go-to person when the customer wants us to:
- **Estimate **repair costs and times.
- **Resolve **any concerns when we suggest repairs.
- **Inform **and update them on progress or additional works needed.
- **Prepare **and explain invoices and take payments.
The benefits are:
- **A Highly competitive monthly efficiency bonus**:
- OTE £33K
- **A Company car scheme** - up to two vehicles
- **Up to 7 % Employer Pension Contribution**
- **Annual holiday** - 22 days increasing to 26 with continued service, plus bank holidays*
- **Shopping discounts**:
- through our Rewards App
- **Basic Salary up to £27,000**
Let’s Work together
Ideally we are looking for an experienced automotive Customer Advisor. But don’t worry if you have no automotive experience, a passion for customer service, strong organisation and communication skills, and having a smile are the most important attributes as full training is available via our Performance Academy, with additional online and induction training.
A driving licence is needed for this role.
At Robins & Day, we embrace and celebrate the diversity of each and every one of our employees. And with every new member of our team we become even stronger, so join our team, aspire for greatness and be part of a group, made up of some of the most iconic brands in the world
*Based on a full time contract of a 42 hour week.
INDHP
**Job Types**: Full-time, Permanent
**Salary**: Up to £27,000.00 per year
**Benefits**:
- Company car
- Company pension
- Employee discount
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
-
Customer Service Advisor
2 months ago
Croydon, United Kingdom Global Solution Services Full timeCustomer Service Advisor Have you got great communication skills and enjoy speaking with customers by phone. Global Solution Services (GSS) have a great opportunity for a Customer Service Advisor who will be responsible for following up and surveying all our Customers who have met and received our Careers Information and Guidance service. Our Team of...
-
Customer Advisor
2 months ago
Croydon, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time - 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 5.00am - 11.00pm** **UK Notional hourly rate £12.21 per hour (exclusive of an £1.07 per hour, store specific location allowance)** **B&Q Croydon** We believe anyone can improve their home to make life better. Every...
-
Customer Advisor
2 months ago
Croydon, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 18.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 11.00pm** **UK Notional hourly rate £11.31 per hour* (excluding of an £1.07 per hour, store specific location allowance)** **B&Q Croydon** - **Rising to £12.21 from April 1st** We believe anyone can...
-
Customer Advisor
2 months ago
Croydon, United Kingdom B&Q Full time**About the role** **Full time - 39 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 5.00am - 12.00am** **£11.60 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...
-
Customer Service Advisor
3 weeks ago
Croydon, United Kingdom Carlton Recruitment Solutions Ltd Full timeCustomer Service Advisor £28-£30,0000 Croydon Office based Hours 8.45 - 5 Our client is seeking a person from a strong customer service background, dealing with complaints and ensuring customer satisfaction. Full training given on export procedures, however you will not be responsible for the creation of. Responsibilities of the Customer Service Advisor ...
-
Customer Service Advisor
3 weeks ago
Croydon, Greater London, United Kingdom Carlton Recruitment Solutions Ltd Full timeCustomer Service Advisor £28-£30,0000 Croydon Office based Hours Our client is seeking a person from a strong customer service background, dealing with complaints and ensuring customer satisfaction. Full training given on export procedures, however you will not be responsible for the creation of. Responsibilities of the Customer Service Advisor Regular...
-
Customer Sales Advisor
2 months ago
Croydon, United Kingdom Priority Recruitment Full time**Sales Advisor** **Croydon** **£23,000 Basic + Bonus** Whether you are an experienced Customer Service Advisor or looking to kickstart a career in sales, this could be the perfect opportunity for you! We are partnered with an exciting nationwide Self Storage organisation with a market-leading proposition, looking to strengthen their team. Our client is...
-
Customer Advisor
3 months ago
Croydon, United Kingdom Hewitts of Croydon Full time**Role**: Our Customer Advisors must be approachable, knowledgeable and helpful. Previous Retail experience is preferred, but not essential. We will consider applicants that don't have previous retail experience, as long as they can show a strong work ethic, good attitude and initiative. As the face of the company, good service and experience begins and ends...
-
Customer Services Advisor
3 months ago
Croydon, United Kingdom ccha Full time**Do you want to be part of a caring, forward thinking team who make a difference? Join us as our** **Customer Services Advisor** 35 hours per week **Salary**: £28,000.00 Interviews: 8 and 10 March At ccha, we are committed to ‘delivering on our promises’, providing a high-quality service to residents. As a small housing association with big goals,...
-
Customer Service Advisor
6 days ago
Croydon, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Croydon** **£25,642** p/a plus generous quarterly bonus.** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work...
-
Customer Service Advisor
2 months ago
Croydon, United Kingdom Meridian Full timeWould you like a Customer Service Advisor role within a supportive, friendly team in a business that makes a difference, offers hybrid working and early finish on Fridays, and that puts an emphasis on looking after its staff - valuing your ideas ? Do you pride yourself on taking ownership of queries and issues, seeing them through to a successful...
-
Christmas Customer Advisor
2 months ago
Croydon, United Kingdom Boots Full timeSummary Job Reference: - 215456BR Croydon, Valley Plaza Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Croydon, Valley Plaza Retail Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...
-
Christmas Customer Advisor
2 months ago
Croydon, United Kingdom Boots Full timeSummary Job Reference: - 218419BR Croydon, Whitgift Centre Fixed Term We are now recruiting Christmas Customer Advisors for our Croydon, Whitgift Centre store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and...
-
Customer Service Advisor
2 months ago
Croydon, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Croydon** **£23,400 p/a plus generous quarterly bonus.** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work Monday...
-
Customer Service Advisor
2 months ago
Croydon, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Croydon** **£23,300 p/a plus generous monthly bonus.** Work in Retail or Hospitality? Are you **fed up with long hour weeks** or late weekend shifts? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and...
-
Customer Service Advisor
2 months ago
Croydon, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Croydon** **£23,300 p/a plus generous monthly bonus.** Work in Retail or Hospitality? Are you **fed up with long hour weeks** or late weekend shifts? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and...
-
Customer Service Advisor
2 months ago
Croydon, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Croydon** **£23,300 p/a plus generous monthly bonus.** Work in Retail or Hospitality? Are you **fed up with long hour weeks** or late weekend shifts? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and...
-
Customer Service Advisor
6 days ago
Croydon, United Kingdom Ardonagh Advisory Full timeCustomer Service Advisor – Croydon £25,642 p/a plus generous quarterly bonus. Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work...
-
Customer Sales Advisor Croydon
4 months ago
Croydon, United Kingdom Pertemps Network Group Full time**Job Description**: Are you passionate about providing exceptional customer service while contributing to the success of a dynamic company? We are looking for a dedicated and customer-centric individual to join our team as a Customer Sales Advisor. **About the business**: Believing in delivering more than just products -providing an experience. As a...
-
Customer Repair Advisor
2 months ago
Croydon, United Kingdom Southern Housing Full time**The role** **Positions available: 3 full time advisor and 1 part time advisor (18 hours)** Reporting to the Customer (Repairs) Contact (Team) Manager, this role’s purpose is to: - Be part of a high performing team acting as the first point of contact for customers and colleagues, providing an efficient, professional, friendly and responsive...