Customer Service Advisor

6 months ago


Croydon, United Kingdom The Ardonagh Group Full time

**Customer Service Advisor - Croydon**

**£23,400 p/a plus generous quarterly bonus.**

Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes??

Then come join us as a Customer Service Advisor and you’ll work Monday to Friday, just 37.5 hours a week We are also required to work 1 in 3 Saturday mornings from 9am-12.30pm, you will get a half a day back in the following week. **No experience necessary as we will provide you with full training** We offer a basic salary of **£23,400 **p/a plus a generous quarterly bonus so you can earn **up to £27,400 per year**. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers - Towergate.

You’ll have a 4-week induction followed by an 8-week training academy. We’re committed to providing the support you need to thrive, ensuring you step into your role with confidence. But it doesn’t end there - your journey continues with **ongoing development opportunities** as we invest in your career growth with us in the Insurance industry.

**So, what does the role of a Customer Service Advisor here involve?**
- Efficiently manage high call volumes in our dynamic contact centre environment meeting and exceeding performance KPI’s and targets.
- You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives all whilst having a lot of fun

In return you will be **welcomed and supported** by our Ardonagh family, an organisation that **cares about you as a person** and your wellbeing. Some of the other benefits are:

- Holiday entitlement of **26 days plus bank holidays**.
- Opportunity to progress your career across the entire Ardonagh family.
- **Gain CII or ACII qualifications** to boost your knowledge and career prospects in the Insurance Industry.
- Pension scheme for when you feel it’s time to retire.
- **24-hour support** for physical and mental wellbeing and on site **mental health ambassadors**.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh. #AD #LI-KB2



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