Web Content Co-ordinator

3 weeks ago

Swindon, United Kingdom National Trust Full time

Summary ** Internal Applications Only, Please **

As our Web Content Co-ordinator, you'll be an integral part of the Web team. You'll provide essential planning support, content optimisation, editorial management of content and reporting on our national website. Your attention to detail and delivery ofplanned and ad hoc changes mean our sites perform well and deliver the income and engagement necessary for supporters and colleagues in the Trust.

The role is offered on a 12 month secondment basis.

What it's like to work here You’ll join the Web and Magazine team, which is part of the Marketing team, in the Communications and Marketing directorate. You’ll work closely within our small, friendly team, but also extensively across the Trust, particularly with the Content team, supportingcolleagues centrally, at property and in the regional consultancy.

Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meetwith stakeholders and to carry out work. As a guide, presence in the office is expected 3-5 days per month.

What you'll be doing You’ll be the key Web team support for scheduled and ad hoc amends and updates to the national website, including creating vanity URLs, fixing broken links and checking and publishing links and content, to ensure great performance. You'll be the first pointof support and guidance within our team for colleagues centrally, on property and in the consultancy. Your knowledge and expertise will enable you to notify web colleagues of any issues, and you’ll contribute towards fixing them where appropriate.

With support, and using your own digital knowledge, you’ll check, publish and seed content on national pages, including teasers, updates and images, including the regular seasonal refreshes. Your analytical skills will help you identify which pages needoptimisation to increase traffic and enhance user experience. You’ll pull reports and manage correspondence, working independently but supported day-to-day by the Assistant Web Editors.

Who we're looking for We’re looking for someone with a good grounding in digital knowledge, with experience of using a CMS and administrating on a major website. You’ll be organised and efficient, comfortable remaining calm and empathic under pressure and managingyour own workload, with support from the team.
You’ll have a good knowledge of website best practice and an eye for grammar, punctuation, stylistic detail and tone of voice convention. Your analytical mind means you’ll be happy creating reports, but you’ll also be interested in the art of making high quality,effective web content. You’ll use your communication and customer service skills and you’ll enjoy working independently, as part of a small team and within a large directorate.The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Click here to find out more about the benefits we offer to support you.

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