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Administration Apprentice

3 months ago

Sheffield, United Kingdom East Bank Medical Centre Full time

Reception
- Receiving patients' consulting with members of the practice team
- To be able to use the telephone system efficiently in making appointments dealing with repeat prescriptions, visits and general requests by the patients and other outside organisations
- Handing completed repeat prescriptions to patients and checking names and address
- Be able to cover all reception positions as necessary

Appointments
- Process appointment requests for today and future appointments from patients by telephone in person or via app
- Deal with visit requests

Computer
- Registrations of new patients - computer data entry and medical records
- Process patients' change of address - computer data and medical records (have knowledge of practice area
- Process repeat prescription requests in accordance with practice guidelines

Administration
- To have a thorough knowledge of all Practice procedures
- To work in accordance with written protocols
- Scanning

**The training you will be getting**

Apprentice Standard - Business Administrator Level 3
- Includes End Point Assessment
- College Attendance - Combined delivery of both attendance at
- Hillsborough Campus and Google Classroom over 10 sessions

**What to expect at the end of your apprenticeship**

**Job Type**: Apprenticeship

**Salary**: £9,884.16-£19,506.24 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 15/04/2024
Reference ID: VAC1000238224
Expected start date: 15/04/2024