Contracts Administrator

1 month ago

Bath, United Kingdom StatsBomb Full time

**About Us**

StatsBomb was founded in January 2017 to provide data, analytics and consultancy to football teams, media and gambling companies, and has grown into a global multi-sports data and analytics SAAS provider.

StatsBomb are well known in the sports analytics industry for providing unique insights into the game of soccer and have developed a strong brand synonymous with highest quality and accuracy of data coupled with excellent customer service and support.

Our core products are data and analytics tools, with a tech stack that includes computer vision, machine learning, stream processing, and web-based dataviz. We currently create B2B products for Soccer and American Football, with strong vision to expand to additional sports. From our origins as a blog pre 2017, StatsBomb have always had a strong foothold in the football analytics community and education remains a constant feature of both our products and our customer support ethos.

StatsBomb is an inspiring place to work. Our vision is clear - to be the world's leading sports data company - and we have a driven and dedicated management team to get us there, including the original founders, and headed by CEO Ted Knutson.

Our culture is open, honest, transparent, supportive and driven. Our employees are dedicated, motivated and genuinely love their work as well as the people they work with.

**About The Role**

Our Contracts Administrator will contribute to our growth by managing the Sales contracts pipeline and workflow through our Sales and CRM platform, Salesforce.

We have a 200 strong customer base using our Soccer products, and in 2023, will ramp up our efforts to bring on new American Football customers (both college and NFL teams)

The Customer Operations team is looking for paternity cover to support our customer contracts operation for 6-9 months. The role will take on admin responsibilities supporting our Head of Customer Operations and the contracts workflow. The role will have day to day interaction with our Sales, Customer Success, Finance and Marketing teams to ensure contract, marketing and billing terms are clear and correct, and support for a smooth handover and onboarding of new customers, as well as coordinating the renewals contracts, contributing to two major customer renewal periods each year.

**Responsibilities**:

- Support the Head of Customer Operations with drafting and coordination of Sales contracts for review and signature
- Manage the contracts pipeline and ensure smooth delivery, with consideration of priority customers
- Data entry and Salesforce opportunity management, such as updating service level agreement and billing terms per customer requirements and managing contacts database for efficient handover and onboarding for activated contracts
- Review incoming contract queries and redlines, coordinating approvals with internal and external stakeholders

**Your Technical Skills**

Essential:

- Comfortable dealing with legal documents and knowledge of legal terminology and requirements
- Time management and strong prioritization and organizational skills
- Excellent written and verbal communication skills
- Knowledge of Salesforce/CRM and Docusign platforms
- Ability to solve problems on your own as well as in a team environment
- Strong attention to detail and ability to detect and rectify errors and inconsistencies
- Customer oriented and focused
- Strong administrative skills

Desirable:

- Understanding of Football / Soccer, both generally and using data
- Background or knowledge of GDPR law

**Your Background**
- Experience working in regular contact with a legal department.
- Experience working in a customer facing role
- A strong attention to detail, be highly organized with a passion for accuracy
- A strong communicator, fluent in English (written and verbal)
- Ability to prioritize effectively to manage an array of requests
- Experience working in a SAAS based industry
- Proven ability to excel in a fast paced environment

For this role we are looking for someone who can visit our office in Bath at least twice a month. Start date is the 1st August 2023.

**StatsBomb is an inspiring place to work. If you think you have the passion, drive and talent to join our exciting and fast paced team, we’d love to hear from you**

**In return, we offer the following**:

- Excellent career development opportunities
- The opportunity to work with smart and dedicated colleagues, working towards a shared vision
- A collaborative and diverse team environment
- Remote and flexible working as well as inclusive wellbeing benefits
- Team social activities
- Competitive salaries
- Competitive annual holiday allowance:

- 25 days holiday (prorated),
- 1 wellbeing day per quarter,
- 1 day off on your birthday,
- Family friendly policies

**Below are some testimonials from our colleagues...**

“It is a class place to be and the people are phenomenal. I feel so lucky to spend everyday working with amazing technology, on f

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