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Senior UX Designer

4 months ago

Newcastle upon Tyne, United Kingdom Tesco Bank Full time

**General information**:

Job Title
Senior UX Designer
Ref #
7907
Location
Newcastle
Department
Design
Business Area
Design
Working time
Full-Time
Date Published
12-01-2023

**Serving our customers, communities, and planet a little better every day.**:
**Senior UX Designer - Hybrid**

**Help us shape the future of banking and insurance for Tesco Customers**

Our mission is to help Tesco Shoppers manage their money a little better every day through propositions, services and experiences that are uniquely Tesco.
- We believe that to make meaningful change for our customers, to help them a little better everyday, you must be inspired by a deep understanding of the people you serve. Putting them at the centre of the design process, shaping the intent for change around their needs and crafting every detail of the experience to realise that intent.

We’re a thriving Design Practice, made up of designers from diverse backgrounds and experiences and all driven by a passion for the craft of design. Over the last 5 years we’ve grown in strategic importance within Tesco Bank by showcasing the ability of Human Centred Design to create innovative solutions based on a deep understanding of people.

We have an exciting opportunity for you to join us as a Senior User Experience Designer. Help us shape the future of banking and insurance, crafting unique experiences that truly reflect Tesco values and make a real difference in the day to day lives of people across the UK.
**You will**:

- Take responsibility as part of a project or product team for the success and delivery of experiences, providing design skills, knowledge and expertise to facilitate effective design processes.
- Use customer research and a detailed understanding of desirable business outcomes to define experience strategies and craft experiences that create meaningful customer outcomes.
- Work across the project lifecycle and design process, starting with research to shape intent, right up to the delivery of detailed and accessible user interface designs.
- Manage and collaborate with a wide range of stakeholders from across the business.
- Be an active member of the Design Practice, helping others to grow and nurture a supportive, inclusive culture.

**Your key skills and experience**:

- Experience conducting design research, from creating research plans to running moderated interviews, analysis and synthesis.
- Creating experience strategies based on customer and business needs. Solid background working hands-on to design experiences and interfaces for the web and mobile, with a deep understanding of the constraints and opportunities of different platforms.
- Solid background working hands-on to design experiences and interfaces for the web and mobile, with a deep understanding of the constraints and opportunities of different platforms.
- Contributing to a design system, drawing on appropriate design standards with knowledge of accessibility and inclusive design.
- Communicating, influencing and negotiating with a range of stakeholders to create support and excitement for design proposals; whilst using judgement to make pragmatic compromises that don’t compromise customer outcomes.
- Practical experience planning, managing and delivering design projects end-to-end.
- Help us to expand the diverse experience in the team by also bringing special expertise in at least one of these areas:

- Planning and running effective research, analysis and synthesis to directly inform experience strategies and evaluate designs
- Creating and maintaining effective design systems
- Prototyping using various tools, techniques or code
- Behavioural psychology
- UX copywriting

**You’ll get back from us**:

- All the support you need to be at your best and develop
- Challenging projects that you’ll be proud of for the rest of your career
- Flexibility about where you work, with the majority of your time working from home and the option to use Design Studios in Edinburgh and Glasgow if you want to.

**Interested? We’re ready and excited to meet you**.

LI-LC1
-We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance.

**Why Tesco Bank?**:

After 3 months in role, we provide you with a Colleague Clubcard giving you 10% off your shopping in Tesco Stores. Plus 15% off during pay weekend and 20% of F&F all year round. Pension contributions will be matched on a 1:1 basis. You can save anything from 4% of your pay which will be matched by Tesco Bank up to 7.5%. Unlock a variety of rewards and discounts as you achieve your health and wellbeing goals with Vitality.
At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals. It