Pcn Digital and Transformation Lead

4 weeks ago


Great Yarmouth, United Kingdom The Park Surgery Full time

Role Summary:
The post holder will:
Work with clinical and operational teams within a Primary Care Network (PCN) to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, resource and tools to deliver changes in a collaborative way. The post holder will support this vision to be developed in alignment with ICS strategy.
- Plan, coordinate and directly support delivery of transformation activity in general practice within a PCN - with a view to improving patient access, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
- Work closely with staff working at practice and PCN level to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered.
- Develop strong relationships with PCN member practices and support the planning and delivery of improvements that will provide benefits to patients and staff.
- Develop relationships with ICS to gain agreement and support for local transformation plans and activity, and to support alignment with broader strategy, including the ICS’s digital strategy. Working with relevant colleagues in the ICS, the post holder will also develop relationships with local delivery partners (such as IT service providers and other NHS organisations) to support effective delivery of transformation.
- Work with the ICS to request specialist IT and estates expertise required to deliver transformation plans, in line with the ICS’s delegated responsibilities for GPIT and GP estates.
- Work with the ICS to bring in other specialist support as required e.g. in analytics, evaluation, organisational development etc.
- Help to develop strategy related to transformation and improvement, aligning this with larger scale strategy and initiatives, particularly at ICS level; but will focus their time on the planning, implementation and evaluation of practical improvements that make a difference to patients and staff in the PCN.
- Develop and implement the Networks workforce plan together with Clinical Director
- Be the lead on recruitment and supporting the staff currently employed, providing essential support to line managers.

**Business and Service improvements responsibilities**

The core objective of the role is to support the PCN and its practices to deliver ongoing improvement to services. The post holder will:

- Work alongside practices to understand current challenges to effective service delivery and identify solutions, including existing best practice within the PCN.
- Drive the planning and prioritisation of changes that will improve delivery of care and improve patient and staff experience in the practices within the PCN.
- Ensure all change is ultimately focussed on improving services for patients.
- Build relationships across the PCN to develop consensus for improvements and to ensure business and clinical staff are fully engaged throughout the process of selection, implementation and deployment of change.
- Develop and manage an overall transformation plan for the PCN, including identifying interdependencies, managing risks, considering the potential impacts on the wider organisation, and determining resource requirements.
- Link with the ICS and other partners to gain buy-in for transformation and to support alignment with broader strategy and improvement approaches.
- Provide hands-on capacity and support to practices in implementing and sustaining agreed changes.
- Support staff to identify and participate in relevant training and/or professional development opportunities that will support achievement of agreed improvements.
- Support practices and staff to effectively use existing and new technology systems and products to enable improvement.
- Use PPM and improvement techniques to focus on delivery of changes and analysis of their impacts, providing feedback to staff on both positive and negative impacts of changes made.
- Advise on innovative opportunities and support practices to maximise benefits from innovation, through the sharing of learning and best practice.
- Develop and implement mechanisms for assessing the impact of agreed changes.
- Provide feedback to PCN leadership and to member practices on progress of current Initiatives, capacity for change, progress and issues so that plans can be adapted in response.

**Information and data management**

The post holder will:

- Take a data driven approach, looking at evidence and information available to support understanding of challenges, identify possible solutions and track the impacts of changes that have been made.
- Work in partnership with the ICS to identify relevant data sets and to support standardisation in the use of measures for understanding change and improvement in general practice.
- Bring together data from a variety of sources and use information to develop insights into working practices, effectively tailor


  • Community Matron

    2 weeks ago


    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Having recently returned to NSFT, I have been amazed by the work that has taken place to improve cultures, involve individuals with lived experience and listen to staff views. Being back in the Great Yarmouth and Waveney Care Group has felt like returning home. Seeing many of my old colleagues as well as several new members of staff, all from different...


  • Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    TheConsultant Lead for Psychology & Psychological Therapiesoffers a great opportunity to lead the development and implementation of psychological pathways as part of the community transformation and severe mental illness agendas in primary care networks and community mental health teams. In Great Yarmouth and Waveney Care Group, we believe that...

  • Digital Marketer

    2 weeks ago


    Great Yarmouth, United Kingdom Heathland Group Limited Full time

    We are a specialist Water Aeration and Water Fountain Manufacturing company based in Great Yarmouth. We are looking for an enthusiastic and motivated individual who is happy to work as part of our small team to enhance our profile through SEO, social media, online listings, website additions and exhibitions. The job role would be 40 hours per week Monday to...


  • Great Burstead, United Kingdom WE Talent Full time

    Head of Accounting and Digital Solutions We are seeking an adept Practice Team Manager to lead our client-facing accounting team, overseeing outsourced financial management and reporting. Your role will be pivotal in driving team performance, enhancing client relationships, and spearheading digital transformation initiatives. Key Responsibilities: *...

  • Customer Assistant

    4 weeks ago


    Great Yarmouth, Norfolk, United Kingdom Marks and Spencer Full time

    All the detailsIn store Bakery - You must be over 18 years of age Contract Type: Permanent Contracted Hours: 30 per week Week 1 Sun Mon Tue Fri Sat Week 2 Mon Tue Wed Fri Sat Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Customer Assistant

    2 days ago


    Great Yarmouth, Norfolk, United Kingdom Marks and Spencer Full time

    All the detailsIn store Bakery - You must be over 18 years of age Contract Type: Permanent Contracted Hours: 30 per week Week 1 Sun Mon Tue Fri Sat Week 2 Mon Tue Wed Fri Sat Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Lead Producer

    3 days ago


    Great Yarmouth, United Kingdom Voluntary Norfolk Full time

    We are looking for a new member to join our **Freshly Greated team** in the following position: **Lead Producer - Play Produce Promote** **37 hours per week (full time)** **The Lead Producer will manage a Youth Music funded project that aims to help 14- to 25-year-olds in the Great Yarmouth area build and sustain a new music scene in the town. The project...

  • Lead Producer

    2 days ago


    Great Yarmouth, United Kingdom Voluntary Norfolk Full time

    We are looking for a new member to join our **Freshly Greated team** in the following position: **Lead Producer - Play Produce Promote** **37 hours per week (full time)** **The Lead Producer will manage a Youth Music funded project that aims to help 14- to 25-year-olds in the Great Yarmouth area build and sustain a new music scene in the town. The project...

  • Salaried GP

    1 month ago


    Great Yarmouth, United Kingdom The Millwood Partnership, Millwood Surgery Full time

    About the Role The Millwood Partnership are looking for a salaried GP to join our busy practice and work as part of our multidisciplinary team, whereby you will have the opportunity to support and care for a diverse patient group. The role will include all general duties and responsibilities associated with a GP working within primary care, as well as: ...

  • Nurse Manager

    4 weeks ago


    Great Yarmouth, United Kingdom The Coastal Partnership Full time

    Job summary The Coastal Partnership is seeking a capable and highly motivated Practice Nurse to join our team as Nurse Manager. This is a leadership opportunity for a nurse with enthusiasm, commitment and good communication skills to develop our loyal and well-established nursing team across seven sites. You will directly nurse manage 4 sites and be...


  • Great Yarmouth, United Kingdom The Millwood Partnership Full time

    Job summary An opportunity has arisen for a Nurse Practitioner/Advanced Nurse Practitioner/Advanced Care Practitioner to join our friendly and supportive Practice team. The right candidate will be motivated, enthusiastic and experienced Practitioner who is able to work effectively within our clinical team to undertake patient assessment, diagnosis and...


  • Great Yarmouth, United Kingdom The Millwood Partnership Full time

    Job summary An opportunity has arisen for a Nurse Practitioner/Advanced Nurse Practitioner/Advanced Care Practitioner to join our friendly and supportive Practice team. The right candidate will be motivated, enthusiastic and experienced Practitioner who is able to work effectively within our clinical team to undertake patient assessment, diagnosis and...

  • Care Co-ordinator

    1 month ago


    Great Yarmouth, United Kingdom The Park Surgery Full time

    **Job Title Care Coordinator - Maternity cover** **Salary £22,383 FTE** **Line Manager Practice Managers** **Accountability The Partners of the Practice** **Hours of work part time 20 to 30 hours per week** **Summary of Role** The Care coordinator will report to the Practice Managers and work closely with the management team at Park Surgery. This role...

  • Trainee ANP/ACP

    2 weeks ago


    Great Yarmouth, United Kingdom The Millwood Partnership Full time

    Job summary An exciting opportunity has arisen for a Trainee ANP/ACP to join our friendlyand supportive Nurse Practitioner Team. The right candidate will be motivated,enthusiastic and experienced Clinician who are looking to advance their overall level of practice and obtain a Masters-level academic qualification. This position would be suitable for...

  • Receptionist

    1 month ago


    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are currently seeking a Part-time Receptionist within our busy Reception Hub based at Great Yarmouth and Waveney Acute Services, Northgate Hospital. The ward is an 18 bedded unit with an attached 136 Suite. We also house the Crisis Resolution and Home Treatment within the Unit. This is a permanent position, 9 hours per week, in the Reception area of the...

  • Community Matron

    1 day ago


    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are looking to offer a 6 month secondment into a Community Matron position to enhance the safety, experience and outcomes of people using our services. This is a unique opportunity for someone with a drive to embed high quality care to people in our GY&W communities, based o n best practice. Ensuring that services meet the essential standards of care and...


  • Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    An exciting opportunity has arisen for an Assistant Mental Health Act Compliance Officer to join our expanding Mental Health Act Compliance team, based at Northgate Hospital, Great Yarmouth. This is a Band 3, full time position. There is excellent potential for career advancement existing within the team. You must be a good, clear communicator and have the...


  • Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    An exciting opportunity has arisen for an Assistant Mental Health Act Compliance Officer to join our Mental Health Act team, based at Northgate Hospital, Great Yarmouth. This is a Band 3, part time role. There is excellent potential for career advancement existing within the team. You must be a good, clear communicator and have the ability to deal with...

  • Practice Manager

    2 weeks ago


    Great Yarmouth, United Kingdom The Millwood Partnership Full time

    Job summary We have an exciting opportunity for a Practice Manager to join our forward thinking practice. We have 3 GP Partners, 3 Salaried GPs and we are looking to expand our team. We are a total triage practice using Footfall for all of our appointment requests. We have capped numbers per day and our clinical staff book their own appointments in...

  • Customer Assistant

    1 month ago


    Great Yarmouth, United Kingdom M&S Full time

    **All the details** Working Pattern Mon 16:30 - 21:30 Wed 16:30 - 21:30 Thurs 16:30 - 21:30 Sat 15:00 - 21:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...