Duty Supervisor

5 days ago


Norwich, United Kingdom Namco Funscape Full time

Namco Funscape Norwich are seeking enthusiastic and driven individual who can add to our existing experienced management team.

This is a fantastic opportunity for someone who wants a career in leisure to work in a fast paced, customer focussed environment. Duties include, working on a rotating shift basis, ensuring a high level of customer service and ensuring every day standards are maintained. In addition to customer service, duties include key holding, cash handling and having specific departmental responsibilities.

This is full time position. 1 years experience of supervisor/team leader preferred.

**JOB TITLE**: Duty Supervisor

**DEPARTMENT**: Front of House

**REPORTING TO**: General Manager
- ________________________________

**MAIN DUTIES**

**Below is a list of the types of duties that are associated with your role, please note that this list is a guide and not a definitive list of duties.**
- Work on all the sites departments as required i.e. bowling reception, lanes, shoe bar, prize shop, food outlets, bars, pool bar, etc.
- Promote the sites facilities, offers, membership schemes etc. to potential new and existing customers using the following methods; over the phone, handing out pos material, using the sites PA system, etc.
- To assist on promotions, themed events, exhibitions etc. Occasionally these may be off site.
- Carry out cleaning duties as instructed.
- Ensure that all Bowling and Machine faults are reported correctly.
- Ensure that all transactions are dealt with correctly and that any errors are reported to management.
- Ensure the correct handling of both cash and token floats at all times as trained.
- Operate any of the site attractions as required and trained.
- Carry out replenishment tasks i.e. refilling vending machines, re-stocking bars, re-stocking the prize shop etc.

**Job Types**: Full-time, Permanent

**Salary**: From £9.11 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
Schedule:

- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability



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