Office Administrator

The core purpose of this role is to provide administrative support to existing team members in what is a busy Fire Extinguisher Department with Morgan Fire Protection.

The key responsibilities within your role will be:

- Taking service desk calls from clients and potential clients and dealing with queries
- Putting on new jobs and scheduling workloads for our engineers
- Liaising with engineers
- Managing of client contracts new and existing
- Covering workloads of colleagues at time of sick/holiday this will include covering work in training department, dry riser department and PAT testing department
- Written and verbal quoting new and existing business
- Monitoring of grids and reallocating work where necessary
- Assist with any ad hoc work administration tasks as needed
- Ability to prioritise workload.
- Structured in approach to work.
- Ability to multi-task and work to strict deadlines.
- High attention to detail with excellent customer liaison skills are essential.
- Ability to work as part of a team and using own initiative.
- Personality - Energy, Drive and Enthusiasm.
- Good communication skills.
- Computer literate, must understand Microsoft Outlook, Excel and Word.
- Willing to learn and develop new skills, and go that extra mile to ensure the projects run smoothly. Training will be provided on the company's bespoke customer database.

**What we offer**:
As part of the Morgan Fire Protection team you will have access to some great benefits including:

- Pension
- Paid Refer A Friend Scheme
- Free Parking
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Development and progression opportunities

Your working hours will be Monday - Friday, between the hours of 8:30am - 5pm.

**About us**:
Morgan Fire Protection Ltd is part of the Marlowe Fire & Security Group and is a major provider of fire protection to businesses throughout the UK and has over 30 years industry experience.

Marlowe Fire & Security Group is the fire life safety and security division of Marlowe Critical Services Together, we are the UK’s fastest growing and most innovative consortium of fire life safety and security service providers providing protection to our customers property and people. Consisting of 8 established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, FSE Fire & Security, Hadrian Technology, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression and Morgan Fire Protection.

**Equal Opportunities**:
At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person