Customer Accounts Administrator

**Morgan Fire Protection** are the specialist division of Marlowe Fire & Security Group. We are seeking an experienced **Accounts Administrator** to join our team supporting the Accounts Manager at our Nazeing Head office in Essex.

**Responsibilities and key duties include**:

- Invoicing for works completed
- Check all information is correct and accurate on each job before invoicing
- Check account names & address and correct if necessary
- Check Purchase Orders match draft invoices
- Liaise with engineers regarding works completed, pricing, customer details, paperwork etc
- Produce action reports when necessary and send on to customers
- Send larger action reports from engineers onto service desk
- Liaise with service desk
- Assist engineers with any queries
- Look after Key Accounts
- Assist with Invoicing other engineers' work when team members are absent
- Checking and filing of paperwork
- Raise credit notes on Sage 200 when necessary
- Take credit card payments from customers
- Collect cheque and cash payments from engineers
- Bring post to unit 16 together with any cash/cheques etc (to accountant)
- Collect paperwork and payments from unit 16 (provided by engineers)
- Deal with customer queries regarding invoicing
- Filing of paperwork and Purchase Orders
- Any other ad hoc work as required within Accounts and other departments

**About You**

Previous administration experience, ideally within a similar role.

Knowledge of Sage 200

Excellent communication and computer skills.

Fantastic customer focus, with the ability to resolve customer queries.

The ability to work effectively under pressure in a deadline driven environment.

A high degree of professionalism and resilience.

Ability to produce documents to a high specification.

Strong organisational skills and attention to detail.

The ability to handle multiple priorities with a structure approach.

The ability to work independently and the desire to learn.

Experience in using Microsoft Office Package

**About us**

Morgan Fire is the specialist division of Marlowe Fire & Security Group, focusing on installation, inspection and maintenance of Portable Fire Extinguishers (PFX) for our loyal and diverse client base. Together, we are the UK's fastest growing and most innovativeconsortium of fire life safety and security service providers providing protection to our customers property and people. Consisting of 8 established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, FSE Fire & Security, Hadrian Technology,Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection.

Morgan Fire Protection Ltd is a major provider of fire protection to businesses throughout the UK and has 30 years industry experience.

**Equal Opportunities**:
At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.