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Retail Systems Test Lead

2 months ago

London, United Kingdom Soho House & Co. Full time

**Who We Are**

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

**Soho Home**

Soho Home is a modern interior brand designed for relaxed, sociable living. With more than 25 years of design heritage, our ranges are created to mirror the look and feel of our Soho Houses around the world. Soho Home is an interiors collection from Soho House that includes furniture, lighting, tableware, and accessories created for, and inspired by the Houses.

**The Role**

Soho House Retail has seen rapid and significant growth in recent years and requires a Retail ERP system to support and to enable further growth.

We are looking for an experienced Test Lead to support the implementation and roll-out of Microsoft Business Central for the Soho House Retail brands. Having just completed the Foundation phase, where we defined our requirements and timelines, the Build phase is now underway, with Go-Live scheduled for 2024.

**Main Duties**
- To deliver estimates of the testing effort needed for the Retail ERP implementation, including integrations with internal and external systems
- Plan, develop, and execute the test strategy and plan
- Analyse complex information and write concise, high quality test cases and prepare test data to support System Integration, End to End, Regression and User Acceptance Testing
- Execute and maintain manual tests, providing accurate estimation of time to complete the test activities
- Document queries and defects and provide adequate data to allow rapid resolution.
- To review testing requirements for change requests, assessing the impact on test plans and schedules.
- Lead & participate in daily stand up meetings, defect triage calls
- Coordinate with internal teams, 3rd party suppliers, and system integrators around defect management.
- Provide key metrics that demonstrates a clear view of the testing cycles to a range of stakeholders. In case of bottlenecks, you will help plan and identify a solution with the project team.
- Monitor, measure, control and report to management on Test progress, Product quality, Test results and Test Completion.

**Knowledge & Experience**
- Proven experience working as a Test Analyst, with strong knowledge of test methodologies, tools, and processes
- 5+ years' test management experience
- Previous ERP testing experience is essential - MS Business Central would be preferred, but we'd still love to hear from you if you've been exposed to other systems such as Oracle or SAP
- Experience managing and executing the testing of complex business systems, including integrations, data migration, and cutover
- Full range of Test skills spanning Functional, Regression, UAT and E2E testing
- Experience developing test deliverables like test plans, test cases, test data, and traceability matrices
- Relevant and demonstrable experience of managing relationships with business and external stakeholders
- A proven track record of delivering on time
- Excellent written and verbal communication skills

**Opportunities for all