Associate Director of Operations

1 week ago

Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

We are firmly committed to being the best possible provider of healthcare and place to work in the NHS and we have an exciting opportunity to recruit a new Associate Director of Operations.

We are looking for a Associate Director of Operations who can show that they lead in the right way and that can evidence what they deliver. We will work together as a team across UHL to drive improvements in care and to create an environment in which individuals and teams can excel. We want to UHL to have one of the best cultures in the NHS because an inclusive and empowering culture delivers safe care.

The postholder will play a key role in ensuring supportive and responsive operational leadership across UHL. We want a leader who will work alongside us to drive improvements across all aspects of UHL as a core part of the leadership team.

Now is an exciting time to join UHL. We have a once in a generation chance to transform our hospitals through our plan to build new capacity at Glenfield Hospital and our national capital allocation. The ambitious and wide-ranging transformation programme will ensure the teams can deliver the highest quality services and will significantly improve outcomes and care for patients and the local communities. UHL is also part of the LLR Integrated Care System and we already have strong relationships with primary care, CCG, Leicestershire Partnership Trust, Local Authority and voluntary sector partners and we are developing lead provider arrangement for UEC

Supporting the Chief Operating Officer, Deputy Chief Operating Officer, Clinical Management Group Leadership Teams (CMGs), and other colleagues the post holder will support capacity, flow, discharge and operational projects and programmes across UHL.

**Responsibilities will include**:

- Operational leadership for capacity and flow team across UHL
- Operational leadership for discharge across UHL
- Operational leadership across the Trust, including supporting and leading the day to day running of our services and sites
- Delivery of improvement programmes and deputising for colleagues where necessary
- Leadership and management of external contractors and relationships
- Leadership and responsibility for various other workstreams and projects across UHL and sometimes the system

This senior leadership role has an emphasis on delivery, performance and planning. The post holder will lead the Clinical Management Group input and engage in issues needing high level operational and strategic intervention in relation to the projects it is leading. Working with colleagues, the Associate Director of Operations will be tasked with delivering programme goals to specified timelines.

Using their extensive experience and knowledge, they will be the conduit for all capacity related issues providing managerial leadership ensuring patient’s safety is paramount and discharge processes are effective and timely.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)

Please see attached Job Description and person specification for the full details on the role and responsibilities

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