Skincare Specialist

6 months ago

Liverpool, United Kingdom Annabelle Charles Associates Ltd Full time

The UK’s Leading British Spa Brand ELEMIS is seeking a passionate Account Manager/Skincare Specialist to manage a small team in the running of the Counter by driving sales of treatments and products. Leading by example in delivering first class customer service.

**Beautiful Benefits**:

- Basic salary of £23,500
- Excellent commission
- Auto enrolment pension - 1% employer and employee
- 70% discount on products
- Discount at day-spa (dependent on days)
- Full training programme on all products, treatments, and company standards

**Responsibilities**:

- Pro-actively drive sales ensuring that personal and counter targets are met/ exceeded
- Raise awareness of the brand and educate clients in the product and treatment range
- Participate fully in promotional/PR activity ensuring the success of the promotion and/or event
- Ensure products and treatments prescribed are appropriate to clients’ needs
- Assess and collate weekly/monthly sales figures and analysis of business, and report to key staff
- Ensure the team are aware of their figures and targets and how the account is trading
- Prepare rotas on a monthly basis ensuring the counter is sufficiently covered at all times
- Maintain the site to the highest standards of cleanliness, hygiene and presentation
- Ensure that customer service is of the highest standard and handle any client complaints
- Manage, support and develop a team continuously monitoring and assessing performance
- Ensure that a complete stock check is carried out on a weekly/ fortnightly basis

**Requirements**:

- NVQ 3 Beauty Therapy qualification essential, NVQ 3 preferred
- Experience within a similar retail/store role and industry
- Experience supervising and managing a small team
- Proven sales record of meeting/exceeding targets
- Practical work experience in performing facials
- Good level of computer literacy in Microsoft Word and Excel
- Previous experience working with a professional brand advantageous

If you are a proactive Counter Manager/Skincare Specialist with the determination to drive sales and exceed targets with exceptional standards we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00 per year

**Benefits**:

- Company pension
- Employee discount

Supplemental pay types:

- Commission pay

Licence/Certification:

- NVQ Level 3 Beauty Therapy or above (required)

Work Location: In person

Reference ID: MBAAM2007

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