Agile Delivery Lead

3 weeks ago

London, United Kingdom GMO GlobalSign Full time

**About GMO GlobalSign**

**Summary of the role**

**Purpose**:At GlobalSign, we aim to encourage a transparent, collaborative, lean culture to software delivery and due to this aim, an Agile Delivery Lead role has opened up. This role is broken down into two areas; Squad and Program.

The Agile Delivery Lead (Scrum Master) is key to evolving our ways of working and should be an experienced practitioner in agile techniques. We want to drive continuous improvement across our community and organisation.

This role requires an individual who is organised, who is able to balance many different activities at any given time. Of course, the individual needs to have the hard skills when it comes to being a Scrum Master; especially given the amount of terminology and theory that sits under the Agile umbrella. More importantly than hard skills, the individual requires great soft skills. For instance, being able to work well and build great working relationships within the team and others. Being an individual who knows the theory, this hire also needs to be able to coach colleagues; A great Scrum Master must not only know what to do, but be able to explain the how and why to everyone involved. The Scrum Master ideally should work with the individual skills of everyone involved to maximise the potential of the team. Scrum teams are made up of individuals with differing ideas, personalities, and work styles, and it would be the responsibility of the Scrum Master to determine the best course of action.

This individual should be able to maintain and update roadmaps on a regular cadence, keeping stakeholders informed of progress towards value and where necessary, pro-actively addressing potential risks to key deliverables. The individual should be a great communicator, not only verbal communication but also utilising tooling so that communication can be autonomous and self-serving where necessary.

**Department**:Product Management

**Reporting into**: Agile Delivery Manager

**Location**:London

**Nature of employment**: Permanent

**Contractual hours**: 37.5 hours per week

**Reports**: This role does not have people management responsibilities.

**Travel**: Occasional

**Flexible working**: We are hybrid working and would consider remote working with occasional office visits or other flexible working arrangements as long as you permanently reside in England.

**Equal opportunities, diversity and inclusion**:We are an equal opportunities employer committed to diversity and inclusion and have a zero-tolerance approach towards bullying and harassment.

**Background checks**:Due to the trusted nature of our business, you will be required to undertake identity and background checks, including criminal record checks and qualifications, and periodic reviews of trustworthiness. You will also be required to immediately inform your line manager of any changes in your circumstances relevant to these checks.

**Main job responsibilities and accountabilities**

Squad:

- Being the Scrum Master for two Product Squads; facilitating where necessary Scrum squad ceremonies.
- Help the team to "fail fast" using data to build learning and support continuous improvement.
- Bring people together to solve problems and share success.
- Introduce and evolve agile and lean techniques through the practice of continuous improvement.
- Act as the ‘Agile Conscience’ for the team. Teaching, coaching and upholding the agile principles.
- Nurture and inspire the team to take responsibility for their delivery process and the outcomes they deliver.
- Facilitate discussion and decision making, taking all team members into consideration whilst ensuring conflict resolution.
- With other members for the Product squad, help facilitate the squads quarterly Roadmap Planning event.
- Contribute where necessary to resolving squad blockers.
- Facilitate where necessary squad dependencies, ensuring they are well defined to avoid ambiguity.
- Maintain delivery momentum by removing impediments and mitigating risks.
- With the Product Owner and Tech Lead, contribute towards deployment and release co-ordination activities.

Program:

- Attend and sometimes facilitate the GlobalSign Product Prioritisation session, ensuring that readiness activities are taking place.
- Socialise progress of deliverables to Product Management and Product Marketing Management.
- Resolve and track program level systemic impediments.
- Identify new areas for improvement, carry out targeted coaching and successfully influence change across the team.
- Facilitate where necessary Change Management activities.
- Be an active member of the Agile guild.
- Use Program Metrics to identify continuous improvement on systematic activities.
- Attend the SoS to align on dependencies, blockers and challenges.
- Maintain delivery momentum by removing impediments and pro-actively mitigating risks.
- With the Agile Delivery Manager, own the quarterly Roadmap Planning activities and the execution of the

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