Donor Centre Administrator

**Job Summary**

To join the team, you’ll need experience of managing a busy office in a service or people-focused environment, maintaining electronic and paper-based records and processing documentation. All round administration skills with a good grasp of Microsoft Office, Spreadsheets and Databases. With excellent organisational and prioritising skills, you should be a relationship-builder with a positive, flexible approach to your work.

**About the Role**
- You will be working as part of a team to ensure that enough donor appointments are booked to collect the required blood groups on a daily basis to ensure patient requirements are met

You will provide a comprehensive administrative service to the donor centre to ensure the overall provision of a high quality and value for money service

**About You**

**Experience and Knowledge**
- Experience of maintaining extensive records in both paper and electronic format in a way that allows others to quickly retrieve information
- Experience of working and complying with standard procedures and confidential information
- Experience of working in a high paced, customer focussed environment
- Knowledge of organising and prioritising a busy and varied workload

**Qualifications and Training**
- Educated to NVQ level 3 in Customer Service, or equivalent experience.
- Demonstrate commitment to own Continued Professional Development (CPD).

**Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.**

**About Us**

At NHS Blood and Transplant (NHSBT), we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

Three small words, one big difference - **Caring, Expert** and **Quality**.

Together we'll save and improve more lives than ever

Interview dates are to be confirmed.