Customer Service Assistant Level 1

2 weeks ago

Chatham, United Kingdom Wilko Full time

**Customer Service Assistant Level 1**:

- Hourly Rate
- ** £10.00**
- Location
- ** Chatham**
- Contract Type
- ** Permanent**
- Hours / Specific Hours
- ** / Fully flexible weekends, Saturday and Sunday.**

**6 hour contract to be worked over the weekend, between store opening hours; 8.00 - 18.15 Saturday and 10.00-16.15 Sunday.**

**Overtime possible when available.***

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.

  • Customer Service Assistant Level 1

    2 weeks ago

    Chatham, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Chatham** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Afternoon/evenings** **4 evenings a week including weekends** **Between the hours of 1700-2000/2200** **Sundays between 1000-1630** **The Vacancy** We love our customers. They’re just like our...

  • Customer Service Assistant Level 1

    3 days ago

    Chatham, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Chatham** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Weekends** **Between 0800-1830 Saturday & 0800-1630 Sunday** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get...

  • Customer Service Advisor

    3 weeks ago

    Chatham, United Kingdom Customer Management Resourcing (CMR) Full time

    **Customer Service Advisor** **Hybrid Working (3 days per week in the Chatham office)** **Working Hours Shifts Between 8am - 7pm 37.5 hours per week Mon - Sat (2 in 4 Sat)** **4-6 Weeks Onsite Training** **Salary £21,000** Benefits: - You will be working with a company who believes that without their colleagues they would not be the successful business...

  • Customer Service Assistant

    2 weeks ago

    Chatham, United Kingdom Ship and Trades Fish Bar Full time

    Job Description: We are seeking a motivated and friendly individual to join our team. As a member of our team, you will play a vital role in providing exceptional service to our customers and ensuring the smooth operation of our fish and chip shop. **Responsibilities**: Customer Service: Greet customers in a warm and friendly manner, take orders, and assist...

  • Customer Services Assistant

    1 week ago

    Chatham, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...

  • Customer Liaison Officer

    3 weeks ago

    Chatham, United Kingdom mhs homes Full time

    **About the role**: Please note that this is a fixed-term contract until 31st December 2024. Making sure our customers have the best experience when interacting with us is a real team effort from all areas of our business. We're looking to recruit a Customer Liaison Officer L1 to join our busy Customer Team on a fixed term basis. Reporting to one of our...

  • Customer Liaison Officer

    7 days ago

    Chatham, United Kingdom mhs homes Full time

    **About the role**: Please note that this is a six month fixed-term contract Making sure our customers have the best experience when interacting with us is a real team effort from all areas of our business. We're looking to recruit a Customer Liaison Officer L1 to join our busy Customer Team on a fixed term basis. Reporting to one of our Customer Team...

  • Customer Liaison Officer

    3 weeks ago

    Chatham, United Kingdom mhs homes Full time

    **About the role**: Please note that this is a 6 month fixed-term contract. Making sure our customers have the best experience when interacting with us is a real team effort from all areas of our business. We're looking to recruit a Customer Liaison Officer L1 to join our busy Customer Team on a fixed term basis. Reporting to one of our Customer Team...

  • Customer Liaison Officer

    3 weeks ago

    Chatham, United Kingdom mhs homes Full time

    **About the role**: Please note that this is a fixed-term contract until 31st August 2024. Making sure our customers have the best experience when interacting with us is a real team effort from all areas of our business. We're looking to recruit a Customer Liaison Officer L1 to join our busy Customer Team on a fixed term basis. Reporting to one of our...

  • 1:1 Teaching Assistant

    5 days ago

    Chatham, Kent, United Kingdom Medway Council Full time

    At Greenvale our ethos is 'Nurture – Inspire – Succeed' and our school visions are based around our 6 Core Values which underpin all that we do and add to the success and inclusive nature of our school:Respect, Readiness, Resourcefulness, Responsibility, Resilience and Reflectiveness.We believe that children need to play, explore, observe, investigate,...

  • Customer Service Assistant

    2 weeks ago

    Chatham, United Kingdom OSB Group Full time

    About the team: The Branch Network prides itself with being the brand representative on the high street. Our 6 branches and 3 agencies are advocates for providing a superior customer experience and to support our customers to achieve their savings goals. About Us: OSB Group is a leading specialist mortgage lender, primarily focused on carefully selected...

  • Customer Service Assistant

    5 days ago

    Chatham, United Kingdom OSB Group Full time

    About the team: The Branch Network prides itself with being the brand representative on the high street. Our 6 branches and 3 agencies are advocates for providing a superior customer experience and to support our customers to achieve their savings goals. About Us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully...

  • Customer Service Assistant

    4 weeks ago

    Chatham, United Kingdom OSB Group Full time

    About the team: The Branch Network prides itself with being the brand representative on the high street. Our 6 branches and 3 agencies are advocates for providing a superior customer experience and to support our customers to achieve their savings goals. About Us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully...

  • Customer Service Representative

    4 weeks ago

    Chatham, United Kingdom AMS Full time

    **Join us as a Customer Service Representative in Chatham and will be within our reputable client who is within the banking industry.** Do you enjoy working with people? Are you looking to work for an organisation that puts the customer at the heart of every decision? Initial 6-month contracts with the potential for extension - £12.34 per hour - 33 days...

  • Customer Service Representative

    5 days ago

    Chatham, Kent, United Kingdom AMS Full time

    Join us as a Customer Service Representative in Chatham and will be within our reputable client who is within the banking industry.Do you enjoy working with people? Are you looking to work for an organisation that puts the customer at the heart of every decision?Initial 6-month contracts with the potential for extension- £12.34 per hour 33 days holiday each...

  • Customer Service

    2 weeks ago

    Chatham, United Kingdom COMMUNICATIONS CENTRE INTL LIMITED Full time

    It's Comms Centre’s mission to provide high-quality technology products and services that ensure that our customers are at the centre of everything with all the support needed for their fast-moving agile business requirements. We are currently seeking a hardworking team player with good people skills and a keen interest in administration and customer...

  • School Customer Service Assistant

    5 days ago

    Chatham, Kent, United Kingdom Chartwells - Schools Full time

    *School Customer Service Assistant - Chatham Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 16 hours per week. As a Customer Service Assistant, you will...

  • P/t Customer Service Assistant

    3 weeks ago

    Chatham, United Kingdom Game Nation Full time

    We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for part time Customer Service Team Members for our Fareham venue. Flexibility and a passion for dealing with customers are vital for these positions. You...

  • P/t Customer Service Assistant

    3 weeks ago

    Chatham, United Kingdom Game Nation Full time

    We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for part time Customer Service Team Members for our Fareham venue. Flexibility and a passion for dealing with customers are vital for these positions. You...

  • Customer Service Assistant Day/nights

    5 days ago

    Chatham, United Kingdom Game Nation Full time

    We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for full time Customer Service Team Members for our Chatham venue. Flexibility and a passion for dealing with customers are vital for these positions. You...