Special Collections and User Services Assistant

1 month ago


Cambridge, United Kingdom University of Cambridge Full time

The Special Collections Division of the main University Library is looking for two enthusiastic, responsible and user-focused people to join its dedicated and friendly reading room teams, working on Saturdays only (7hrs 15min).

As a Special Collections User Services Assistant, you will play a key role in the smooth running of our services to users, particularly our reading rooms. You will be responsible for fetching and reshelving highly valuable and fragile physical items, handling everything with great care. You will ensure that security procedures are followed at all times in the secure storage areas and the reading rooms. You will provide a friendly and welcoming service for our researchers who come from all over the world to consult our collections, ensuring that they are made aware of and follow procedures and answering basic queries.

You should have good communication and customer service skills and be able to work co-operatively as part of a team. You should be flexible and motivated and keen to learn new skills. Given the nature of the job, it's important that you are able to carry out repetitive tasks accurately, such as recording and organising data, and be able to demonstrate attention to detail.

Interview dates are to be confirmed.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.



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