Technical Support Advisor

1 month ago


Belfast, United Kingdom CampManager Full time

**Company Description**

CampManager is a leading systems provider within the caravan and camping industry. We specialise in booking and management systems, predominantly for campsites, holiday parks and luxury glamping sites throughout the UK and Ireland.

With over 16 years experience and a growing client base of over 550 customers, the company is experiencing an exciting period of strong growth within the sector. Due to the continued growth of our business, we are seeking a motivated and charismatic individual to join our team.

This role is based in our office in Belfast, BT4 and is 40 hours a week with a salary of £20,000-£24,000 depending on relevant experience.

After full training, the position will involve:

- Working closely with the sales team to ensure the smooth setup for new booking systems, as well as liaising with the client and other members of the team.
- Providing tutorials to customers, demonstrating the features of the booking system and responding to their queries.
- Assisting the technical department with testing updates for the website, as well as giving feedback and suggestions for improving the system.
- Supporting the Sales Manager and the Account Manager.
- Adhoc admin duties as required.
- A minimum of two years office-based customer service experience, or a related qualification.
- The initiative to effectively diagnose issues, react to and cope appropriately with customers, and satisfactorily resolve their issues.
- The ability to ‘think outside the box’ and effectively solve customer queries within the parameters of the system capabilities.
- Competently communicate with clients with a bright and friendly telephone manner.
- Ability to liaise and communicate well with clients, developing and maintaining new and existing relationships.
- As we pride ourselves on, and have a reputation for exceptional customer service, we are looking for someone who can complement this.
- Must be well organised, used to working to tight time scales and meeting deadlines.
- Pro-active, enthusiastic, and positive attitude.
- Strong attention to detail and experience working with Excel.
- No experience in booking systems is required as full training will be provided, but you must be computer literate and able to quickly learn a new system.

**Schedule**
- Monday to Friday
- 9am - 5:30pm
- No weekends

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Customer support: 2 years (required)

Work Location: In person



  • Belfast, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Respond to customer inquiries and resolve issues in...


  • Belfast, United Kingdom Trident Search Full time

    Trident - Senior Technical Advisor Trident has partnered with a leading UK telecoms organization in search of a Senior Technical Advisor. The role involves responding to and assessing telecoms and digital infrastructure company responses to security and resilience incidents. These incidents are reported within their infrastructure, ensuring that there is...


  • Belfast, United Kingdom Ashton Recruitment Full time

    **Ashton Recruitment require an Swtichgear** **Technical Sales Advisor for our busy client based in Belfast.** **Job Title**:Swtichgear Technical Sales Advisor **Location**:Belfast **Duration**:Permanent **Salary**:£25,000 per year **Hours of Work**:Monday - Friday; 08:30-17:00 **Duties will include (But not limited to)**: - Responsible for the...


  • Belfast, United Kingdom Black Fox Solutions Full time

    Internal Technical Sales – up to £30k DOE! Delighted to be working with a well established and respected supplier of products into the manufacturing, engineering, chemical process, and power gen sectors (plus many more!) to recruit for their new Internal Sales Advisor to join them in south-west Belfast. Salary up to £30k!  Working Hours: 8.30 – 5pm...


  • Belfast, United Kingdom Black Fox Solutions Full time £25,000 - £30,000

    Internal Technical Sales – up to £30k DOE! Delighted to be working with a well established and respected supplier of products into the manufacturing, engineering, chemical process, and power gen sectors (plus many more!) to recruit for their new Internal Sales Advisor to join them in south-west Belfast. Salary up to £30k!  Working Hours: 8.30 – 5pm...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Customer Service Advisor Salary/Hourly Rate: £23,500 Job Type: Permanent Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast. You will be joining a family feel team who focuses...


  • Belfast, United Kingdom Switch Advisor Ltd Full time

    **Switch Advisor Ltd is looking for a Junior Sales Assistant to join our team in Belfast!** **Duties include**: - Greeting and handling incoming sales calls - Creating detailed notes with customers using CRM tools - Answering customer questions about product quality and pricing - Resolving customer complaints to ensure the proper ordering and delivery of...

  • Event Coordinator

    19 hours ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About Us**: At Switch Advisor, we believe that every event is an opportunity to create unforgettable experiences. We're a company committed to excellence, creativity, and innovation in event planning and execution. Our team is a tight-knit group of passionate professionals who thrive on making every event extraordinary, here in Belfast! We are looking for...

  • Store Assistant

    4 weeks ago


    Belfast, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Belfast. We are supportive, inclusive and customer-centric. Our work environment includes: - Safe work environment - On-the-job training - Lively atmosphere - Casual work attire Store Assistant - Belfast **Responsibilities**: - Greet and assist customers in a friendly and professional manner -...


  • Belfast, United Kingdom BSNI Full time

    Bluestones staffing has secured a with an International IT firm in Belfast City Centre, Lightspeed to recruit x 10 French Technical Support Specialists for their Hospitality customer care team. This is based in Belfast and going to the office will be required on certain days for training and group team building. **Salary**: £23,000 - £25,000 About the...


  • Belfast, United Kingdom BSNI Full time

    Bluestones staffing has secured a with an International IT firm in Belfast City Centre, Lightspeed to recruit x 10 French Technical Support Specialists for their Hospitality customer care team. This is based in Belfast and going to the office will be required on certain days for training and group team building. **Salary**: £23,000 - £25,000 About the...

  • Telecoms Support Advisor

    45 minutes ago


    Belfast, United Kingdom Radius Payment Solutions Full time

    Job Advert **The role...** The role of a Telecoms Support Advisor - 1st line Tech support is really important to us. Due to our continued growth, we have an exciting opportunity for an enthusiastic and passionate Telecoms Advisor to join the Radius Connect team. You will be part of a busy technical team, providing exceptional levels of service to new and...


  • Belfast, United Kingdom Experis Full time

    Job Description 2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and implementation of the...


  • Belfast, United Kingdom Artemis Human Capital Full time

    Sales Support Advisor (Inbound) Artemis Human Capital are recruiting for a Sales Support Advisor on behalf of Northern Ireland’s largest print retailer. You will be joining a well established business who have built a reputation for high quality, combined with fast turnarounds and award-winning service. You will receive high quality training to give you...

  • Cybersecurity Advisor

    1 month ago


    Belfast, United Kingdom Rapid7 Full time

    **Cybersecurity Advisor** **About the Role** As a Cybersecurity Advisor, you will be the key trusted advocate to our customers. Your valuable experience and in-depth understanding of the security landscape will be pivotal in shaping the customer perception of Managed Services and its exceptional service. Our Cybersecurity Advisors are responsible for...

  • Meter Support Advisor

    1 month ago


    Belfast, United Kingdom Calor Full time

    Meter Support Advisor Reports to: Meter Support Supervisor Role Type: Permanent Location: Belfast We are looking for a detail orientated and highly motivated candidate to deliver excellent customer service within a small busy team at our Belfast office, based near the Titanic Quarter. You will be first point of contact for all Calor domestic and...


  • Belfast, United Kingdom H&R Talent Full time

    A fast-growing Computer and Network Security company located in Belfast is currently seeking for a Technical Support Specialist that will be responsible for providing hands-on technical service to customers and must be able to identify root causes of technical issues and provide proper solutions in a timely manner. This role will be involved in suggesting...

  • Service Advisor

    4 days ago


    Belfast, United Kingdom Lookers Full time

    **Service Advisor,** **Charles Hurst Tyres Sydenham Rd** **Salary: £** We're looking for a Service Advisor to join the team here at Charles Hurst Tyres Sydenham Road. This role is offered on a Permanent basis on a 42 hour per week contract including Saturday mornings on a rota with a very competitive starting salary of and a generous, uncapped bonus....

  • Csu Advisor

    4 weeks ago


    Belfast, United Kingdom MPA Recruitment Full time

    **Job Title**: CSU Advisor - 3257 Are you an Adept Customer Support Professional? Do you flourish in a role where showing empathy is required? Posts in the Level 3 grade require staff to undertake a variety of duties ranging from supervision and training to advice and guidance for the public. In each of the functions interpretative and discretionary skills...

  • Meter Support Advisor

    1 month ago


    Belfast, United Kingdom Calor Gas Full time

    Meter Support Advisor Reports to: Meter Support Supervisor Role Type: Permanent Location: Belfast We are looking for a detail orientated and highly motivated candidate to deliver excellent customer service within a small busy team at our Belfast office, based near the Titanic Quarter. You will be first point of contact for all Calor domestic...