System Support Officer

1 month ago


Bradford, United Kingdom Blue Arrow Full time

**System Support Officer (Lcs)**

**Bradford, BD5**

**£12.47 p/hr PAYE**

**Hours: 8.30am
- 5pm (Mon to Fri)**

**Key Purpose**:

- Support the Childrens System leads to provide advice and training in IT systems for all users of EHM, LCS and Controcc.
- The postholder will support business change and improvements to further the objectives of the service, working collaboratively with other Childrens System Leads and external agencies.
- The post holder will provide a wide range of support functions to the system team.

**Main Responsibilities**:
1. Will provide expert support to the various System Leads and to the end users to provide continuous service improvements that meet standards and legislative requirements.

2. To influence, support and work with senior leadership and relevant working groups to drive forward practice, and to embed and support a learning and responsive culture, based on championing high standards of performance.

3. Provide support to systems leads with reporting and analysis of information.

**Skills and Experience**:

- Experience of IT System Support - EHM, LCS, Controcc and MS Office
- Experience of delivering training both in terms of systems usage and the quality of practice.
- Experience of data analysis and the interpretation of data to support meaningful report development to support managements reporting requirements.
- Experience at identifying goals and objectives and motivating and leading others towards their achievement.
- NVQ Level 2 in Business & Admin (or demonstrable skills to this level)
- Provide first line support to lcs users in a busy and fast-paced environment.
- Provide training to lcs end users and colleagues using a variety of mediums (Group, face to face and teams online)

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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