Claims Handler

6 months ago


Preston, United Kingdom Davies Group Full time

**Claims Handler**

**Preston - PR2 9NZ.**

**37.5 hours a week**

**Permanent**

**#INDHP**

Interested in starting a career in an international insurance? Look no further Davies are looking to recruit Claims Handlers to join our growing and successful Property team in our Preston office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.

At Davies, you can look forward to a collaborative work environment and hybrid working. We value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.

**Why would you join Davies?**

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:

- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications
- 37.5 hours
- Permanent, full-time opportunity

**What your day will look like**
- Liaising with customers, insurers, suppliers, and colleagues across the country
- Reviewing policies to correctly determine if a claim is covered and how to progress insurance claims
- Ensuring the policyholder is kept informed on progress of their claim by composing informative letters and other written correspondence
- Reviewing data to set up new claims, appointing contractors and updating claims on internal systems
- Issuing payments to policyholders as well as arranging settlements and invoice payments where necessary
- Ensuring claims are updated with any changes on the internal system
- Ensuring compliance with our contractual and regulatory requirements
- Contributing to team, division and wider business growth and development

**Abilities and Knowledge**
- Great communicator, dedicated to providing a professional and empathetic service to our customers
- Ability to deliver outcomes in a fast-paced environment
- Excellent organisational skills
- A proactive and enthusiastic attitude, with great attention to detail
- Efficient administrative skills with the ability to use Microsoft Office with ease
- Strong numeracy, literacy, and IT skills
- Proven experience dealing with challenging conversations, while maintaining a professional and adaptable communication style

**What we offer**
- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service)
- Well-being centre
- Recognition programme
- Paid fertility appointments
- Fostering friendly employer
- Pension - matched contribution up to 5%
- Life Assurance (2 x basic salary)
- Development, training and professional qualifications

**Our Values**

Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

We are **D**ynamic - We readily adapt to the changing environment. We strive for what’s next. We relentlessly seek more: for our business, our clients, our colleagues, and our communities.

We are **I**nnovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths.

We **S**ucceed together - We support each other to grow. We value different perspectives, ideas, and experiences. We make an impact in our communities.

We are **C**onnected - We are united under one mission. We believe in the power of Davies to make a difference. We are greater than the sum of our parts.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

**Job Types**: Full-time, Permanent

**Salary**: £20,319.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Employee stock ownership plan
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Preston, PR2 9NZ (required)

Work Location: Hybrid remote in Preston, PR2 9NZ


  • Claims Handler

    5 months ago


    Preston, United Kingdom Davies Group Full time

    **Claims Handler** **Preston - PR2 9NZ** **37.5 hours per week** **Hybrid working after probation!** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits...

  • Pet Claims Handler

    5 months ago


    Preston, United Kingdom Davies Full time

    **PET CLAIMS HANDLER** **Office / Hybrid / Remote working available** Davies are looking to recruit a Pet Claims Handler to join our Niche Claims team in our Preston office. The role of Pet Claims Handler would suit someone with a passion for animals, as you'll be assisting with policyholders’ queries and assessing insurance claims for cats and dogs....

  • Claims Handler

    6 months ago


    Preston, United Kingdom Davies Group Full time

    **Travel Claims Handler** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform - discounts for over 800...

  • Claims Handler

    6 months ago


    Preston, United Kingdom Davies Group Full time

    **Claims Handler** **Preston - PR2 9NZ.** **37.5 hours a week** **Permanent** **#INDHP** Interested in starting a career in an international insurance? Look no further! Davies are looking to recruit Claims Handlers to join our growing and successful Property team in our Preston office. This role will place you at the heart of our customer journey and...


  • Preston, United Kingdom Davies Group Full time

    **Claims Handler - Preston** **Monday-Friday (1 in 3 Weekends on a rota basis); 37.5 hours** Davies are looking to recruit exceptional Claims Handler’s to join our growing Claims team in our Preston office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. This...


  • Preston, United Kingdom CKB Recruitment Full time

    We are currently working with a well known broking group that in turn is part of a very successful insurance group who are now looking to add an ambitious Commercial Claims Handler to its Claims team, to work on commercial claims. This firm specialises in providing bespoke insurance solutions to the construction industry and can offer fantastic career...

  • Travel Claims Handler

    5 months ago


    Preston, United Kingdom Davies Full time

    **Travel Claims Handler - 37.5 hours Monday - Sunday** **Previous Customer Service experience - Hybrid following probation based in Preston** **#indhp** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued...

  • Claims Handler Preston

    5 months ago


    Preston, United Kingdom Davies Group Full time

    Interested in starting a career in an international insurance? Look no further! Davies are looking to recruit Claims Handlers to join our growing and successful Property team in our Preston office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. At Davies, you...

  • Claims Advisor

    5 months ago


    Preston, United Kingdom Davies Group Full time

    **Claims Handler - Preston** **Monday-Friday (1 in 3 Weekends on a rota basis); 37.5 hours** Davies are looking to recruit exceptional Claims Handler’s to join our growing Claims team in our Preston office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. This...

  • Claims Processor

    6 months ago


    Preston, United Kingdom Davies Group Full time

    **Claims Handler** **Preston - PR2 9NZ** **37.5 hours per week** **Monday-Friday (1 in 3 Saturdays on a rota basis)** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive...

  • Claims Processor

    6 months ago


    Preston, United Kingdom Davies Group Full time

    **Claims Handler - Preston** **Monday-Friday (1 in 3 Weekends on a rota basis); 37.5 hours** Davies are looking to recruit exceptional Claims Handler’s to join our growing Claims team in our Preston office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. This...


  • Preston, Lancashire, United Kingdom Davies Full time

    Job Summary:We are seeking an experienced Claims Team Manager to oversee the processing of insurance claims. The successful candidate will be responsible for leading a team of claim handlers, providing guidance and training, and ensuring the efficient and accurate processing of claims.Key Responsibilities:Lead a team of 12-16 claim handlers, providing...

  • Claims Team Lead

    3 weeks ago


    Preston, Lancashire, United Kingdom Davies Full time

    Claims Team ManagerJob Summary: We are seeking a highly skilled Claims Team Manager to lead our team of claim handlers in the UK and Ireland. As a Claims Team Manager, you will be responsible for overseeing the processing of insurance/emergency claims from start to finish, ensuring that claims are handled in accordance with company policies and industry...

  • Claims Processor

    6 months ago


    Preston, United Kingdom Davies Group Full time

    **Claims Handler - Preston** Davies are looking to recruit a Claims Handler to join our Property team in Preston. In this role, you will be the first point of contact for our customers. To succeed in this role, you will be a great communicator, dedicated to providing a professional and empathetic service. **Duties & Responsibilities** - Communicating...


  • Preston, Lancashire, United Kingdom Davies Full time

    Job Title: Insurance Claims Team LeadJob Summary:We are seeking an experienced Insurance Claims Team Lead to join our team at Davies. As a key member of our leadership team, you will be responsible for leading a team of claim handlers and ensuring the smooth operation of our claims process.Key Responsibilities:Lead a team of claim handlers and provide...

  • Claims Team Lead

    4 weeks ago


    Preston, Lancashire, United Kingdom Davies Full time

    Claims Team Leadership RoleWe are seeking a seasoned Claims Team Lead to join our team at Davies. As a key member of our claims department, you will be responsible for overseeing a team of insurance claim professionals who work to process claims efficiently, accurately, and in compliance with regulations.Responsibilities:Lead a team of 12-16 claim...


  • Preston, United Kingdom CKB Recruitment Full time

    We are currently working with a well known broking group that in turn is part of a very successful insurance group who are now looking to add an experienced Commercial Claims professional to its Claims team, as a Commercial Claims Executive. This is a genuinely varied role that differs from many other claims positions and, as such, would suit established...

  • Claims Team Manager

    2 months ago


    Preston, United Kingdom Davies Full time

    Team Manager Niche Claims UK and Ireland LocationPreston HybridLeading a team of 12 – 16 claim handlersProviding guidance, training, and mentorship to team membersMonitoring individual and team performance to ensure productivity and quality targets are metOverseeing the processing of insurance/emergency claims from start to finishReviewing and approving...

  • Claims Team Manager

    4 weeks ago


    Preston, United Kingdom Davies Full time

    Team Manager Niche Claims UK and Ireland LocationPreston HybridLeading a team of 12 – 16 claim handlersProviding guidance, training, and mentorship to team membersMonitoring individual and team performance to ensure productivity and quality targets are metOverseeing the processing of insurance/emergency claims from start to finishReviewing and approving...

  • Claims Team Manager

    3 weeks ago


    Preston, United Kingdom Davies Full time

    Job Description Team Manager Niche Claims UK and Ireland Location Preston Hybrid Leading a team of 12 – 16 claim handlers Providing guidance, training, and mentorship to team members Monitoring individual and team performance to ensure productivity and quality targets are met Overseeing the processing of insurance/emergency claims from start to...