Front of House Staff

5 months ago


Pitlochry, United Kingdom Mackenzie's Coffee House Full time

**About us**

Mackenzie's Coffee House is a busy family run business in Pitlochry. We are professional, agile, and our goal is to provide a friendly atmosphere for our customers who enjoy our unique range of homemade cakes and patisseries..

Our work environment includes:

- Food provided
- Growth opportunities

Front End Associate

**Duties**:

- Greet customers and provide excellent customer service
- Operate cash registers and handle cash transactions accurately
- Scan and bag items for customers
- Assist with maintaining cleanliness and organization of the front end area
- Answer customer inquiries and provide information about products or services
- Handle customer complaints or concerns in a professional manner
- Collaborate with other team members to ensure efficient front end operations

Qualifications:

- Previous experience in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy in cash handling
- Basic math skills for calculating totals and making change
- Knowledge of food safety regulations is a plus
- Ability to stand for long periods of time

We offer competitive pay and opportunities for growth within our organization. If you are friendly, reliable, and enjoy providing exceptional customer service, we would love to hear from you

Please note that this position may involve working in a food service or hospitality environment.

We do not provide accommodation and applicants should either be within commuting distance or be already located within Pitlochry with their own accommodation

**Job Types**: Full-time, Part-time, Permanent

Pay: £10.00-£12.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekend availability

Physical setting:

- Café
- Coffee shop
- Quick service & fast food restaurant

Shift:

- Day shift

Ability to commute/relocate:

- Pitlochry: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person


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