Digital Communications Officer

2 weeks ago


Cardiff, United Kingdom Ofgem Full time

As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household in the UK can rely on a safe and environmentally sustainable energy supply.

**What we are looking for**

We are looking for a highly motivated individual to join our team as a Digital Communications Officer.

As a key member of the team, you will:

- help tell the story of how Ofgem works to protect energy consumers
- co-manage our content pipeline and the digital communications inbox
- manage the Ofgem blog, maintaining the editorial calendar and supporting authors to develop high quality posts
- publish corporate and policy content to agreed deadlines, adding value for our online audiences
- take a user first approach to content development.

**What you will be doing**
- reviewing, writing, editing and publishing web content
- supporting communications campaigns
- collaborating with colleagues to ensure content development meets editorial standards and aligns with business objectives and user needs
- supporting content transformation on ofgem.gov.uk
- developing your content design skills

**What we need from you**

As Digital Communications Officer you will have:

- excellent copywriting and proofreading skills
- experience coordinating varied and complex content requirements
- experience using content management systems and knowledge of HTML
- analytical skills that can identify trends and create actionable insight
- demonstrable attention to detail
- familiarity with accessibility and publishing standards.
- the ability to thrive in fast-paced environments.

Ideally, you will have experience working in government communications, with a good understanding of social media and integrated communications campaigns.

Ofgem offers flexible working practices, enabling you to manage your work/life balance. We pride ourselves on a great culture, with an approachable and friendly senior leadership team who are there to support you in your role.

If you have a clear enthusiasm for meeting the diverse needs of our users, and want to make a positive difference for consumers, we’d love to hear from you.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

**Job Types**: Full-time, Permanent

**Salary**: £23,240.00-£29,381.00 per year

Work Location: Hybrid remote in Cardiff

Application deadline: 10/04/2023



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