Digital Signage Assistant

3 weeks ago


Cardiff, United Kingdom Dragon Signs Full time

Route Media is a specialist in Digital Signage, helping our clients utilise Digital Signage, LED and AV to achieve and enhance communication, sales and marketing strategies. Working across all industries, we pride ourselves in offering a full package solution, making Digital Signage easily accessible to everyone, regardless of budget or resources.

As technology develops and becomes more accessible and useful to all businesses and organisations Route will be there to service clients and provide solutions. Our team of experts across technology, sales and operations ensure Route is set to deliver on our ambitious goals whilst exceeding client expectations. As Route Digital Signage continues to grow rapidly, we have a unique and exciting opportunity for a Project Manager to join our Digital Signage department by assisting our Sales Team with the highest levels of customer service, the upmost attention to detail and a positive, adaptable mindset.

**Key Responsibilities**
- Provide administrative support to Head of Digital Signage Sales for the delivery of successful client digital signage product purchases and installations, including the creation of client proposals, planning and overseeing installations and post-installation support
- Assist with the processing of sales orders including liaising with suppliers on quotations, raising POs and the client order documentation and working with the Operations Team to deliver the project
- Assist with client queries from point of order onwards
- Assist the Sales Team with product queries and knowledge
- Assist the Digital Signage Team with any required admin tasks, e.g. arranging transport, hotels, answering the Route office telephone etc.
- Cooperate with other Team Members across our group of businesses in a positive, helpful and friendly manner, taking care to ensure that the best use is made of company time and resources in resolving the needs of the business and its workforce
- Ensuring health, safety and environmental standards are always adhered to

**Key Skills**
- Fantastic communication and interpersonal skills, both written and verbal to help deliver digital signage installations from start to finish, whilst maintaining long lasting and harmonious relationships with clients, colleagues and suppliers
- Project management experience, or equivalent organisational skills is essential. Having the confidence to manage your team and diary in the most efficient way possible is important in this role. Being reactive and having the flexibility to make change or be available for the business when required.
- Must have effective negotiation and presentation skills alongside the ability to convert requests into focused, clear and concise responses
- Planning skills are essential with the ability to prioritise a busy workload in a fast-paced environment with a willingness to collaborate with colleagues and key partners to achieve solutions.
- A proactive business mindset is required, with a drive to learn our industry
- Experience using Outlook and Microsoft Office systems is essential, experience using a customer relationship management (CRM) system is desired.

**Full Driving license required**

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Holidays
- Overtime

Ability to commute/relocate:

- Cardiff: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Cardiff

Application deadline: 05/06/2023


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