Membership Services Assistant
4 weeks ago
**About us**
Our company is a small business in Cardiff Bay. We are customer-centric, social and supportive.
Our work environment includes:
- Safe work environment
- Casual work attire
**Responsibilities**:
- Process payments for club fees and services provided.
- Support members to book services.
- Update membership records as required.
- Capture details of any member feedback/complaint and escalate to the Membership Service Coordinator as required.
- Answer phone calls and direct to the appropriate team.
- Oversee completion of the visitor log.
- Place orders for stationary & equipment as requested by the General Manager.
- Open incoming post and direct to the appropriate person.
- Complete various admin tasks daily including.
- Oversee administration of the Club’s digital signage.
- Complete weekly berth checklists.
- Provide admin support for section managers as required.
- Any other duties requested by the Membership Services Coordinator.
**Salary**: £20,319.00-£21,673.00 per year
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Cardiff Bay: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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