Business Operations Executive

1 week ago


Cardiff, United Kingdom Admiral Full time

We all want to protect the things we care about and we believe that the best time to buy insurance is at the same time as buying the thing you love, effectively embedding our insurance product seamlessly into another customer journey.

Connect by Admiral is a new business being built in Pioneer
- we are fascinated and excited by the opportunity embedded insurance can provide our clients and their customers.

We believe Admiral is uniquely placed to take advantage of this growing trend and we have the ambition of making Admiral the first -choice provider of embedded insurance in mobility and beyond.

We are already experiencing high demands of interest from clients wanting to work with us and we are looking to grow our new Business Operations Exectuive to meet this need.

**About Admiral Pioneer**

Admiral Pioneer is a new entity within Admiral Group with the objective of seeding, launching and scaling new businesses in areas of increasing societal importance. We are focusing on three significant domains:

- Mobility
- Future of Work
- Live to 101

These domains are long term growth areas for Admiral. We anchor around meeting customer needs and are focused on experimenting and proving new products, business models and partnerships through a discovery driven approach.

We aren’t an incubator, we are building a dynamic and energizing environment where we will provide all the excitement and freedom of a start-up, with the support and stability of an established organization. We want to recruit passionate business builders who look at the world and see huge opportunities to change it.

**Connect by Admiral**

The connect business has 4 key capabilities.

1. Sales & Distribution
- identifying potential clients and engaging them along with raising our profile in the market

2. Customer Success
- working with new clients to embed our solution and help them drive performance and success for our clients and their customers

3. Insurance expertise
- helping us select and integrated the best insurance product for our clients and suppliers

4. Technology
- we have partnered with a technology partner to power our experiences seamlessly and frictionlessly in our client’s customer journeys and experiences

Working in Connect is different from working for an established business. We are growing and changing at a rapid rate. Because of this, the day-to-day responsibilities for tour team are often evolve in tandem.

**Responsibilities**

As the Business Operations Executive you will:

- Work across all of these 4 capabilities to support our existing team as required
- Own significant deliverables in each of these functions (this could range from working on proposals for clients, setting up reporting standards, analysing product requirements and/or liasing with our tech partner)
- Over time you may specialise in one of these functions and develop your career further in that space
- See opportunities to improve our offering and client experience and actively see to make change to better this

**Requirements**:

- Some relevant and demonstratable experience in at least one of these 4 capabilities
- Interest in working across the whole business (and capabilities) to ensure customer success
- Experience working within a startup or scale up business
- Experience in a software or an IT services focussed business
- Experience in a business to business sales organisation


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