Team Leader

1 day ago

Wandsworth, United Kingdom Hestia Full time

**Job Title**:Team Leader - Mental Health
**Reporting to**:Team Manager
**Contract**:Permanent, Full time
**Interview Date**: TBC

**About the Service/Department**
Wandsworth Mental Health Recovery and Rehabilitation service delivers support and interventions to 60 service users with mental health issues living in accommodation services across the Borough.The focus of the service is to provide medium to long term focused rehabilitation and recovery support to adults with complex and enduring Mental Health conditions.

The service is focused on promoting independence and preventing hospital admissions, delivering a person-centred approach enabling choice and control for each individual to realise their potential, increasing service users’ ability to manage their tenures, supporting accessing to training, education and employment, and working closely with other providers of support to the individuals including clinical staff and carers and family members.

The High Support element comprises of 33 services users who live in one of four accommodation services which are staffed 24/7. Service users in the higher support houses need more support and prompting with their medication, personal and environmental health and may have a forensic history or dual diagnosis.

The low support element comprises of 27 service users who live in one of six houses which have floating or visiting support from staff. This element is intended for service users with low-level support needs as step-down from high support or for service users who may struggle with accessing independent housing and need floating support.

**About the role**
Responsibility for the day to day service delivery of specific elements of the Wandsworth Mental Health Rehabilitation and Recovery Accommodation and Support Service and Ousley Road Mental Health Service.

Some other main responsibilities of the role include:

- To lead on the timely and accurate submission of all internal and external reports detailing interim strategies to address any areas of underperformance in the high support service, in line with contract requirements
- To engage in the development and implementation of the relevant element’s annual Business Plan and Equality plan
- Lead on the implementation of the co-production strategy across the relevant element

**About you**
- Demonstrable experience of managing accommodation-based support services for people with mental health and complex needs_._, managing staff working with people who have complex issues and health problems and a strong understanding of Recovery approaches and co-production incl. knowledge of issues affecting those individuals
- Experience in recruitment, induction, supervision, motivation, appraisal, training, discipline and grievance issues
- Experience of performance monitoring and consistently high delivery standards and service user standards
- Ability and experience of managing budgets and keeping within budget
- Knowledge ofCommunity Care, Mental health, Health and Safety and welfare benefits legislation (including welfare reform)
- Knowledge of methods of assessing, formulating, implementing, recording, reviewing and auditing service users’ support and safety assessment plans
- Good knowledge of MS Office systems, able to use computer systems including case management systems to create accurate reports and able to assess and audit staff ability to use computer systems to record client data accurately and to a high standard
- Ability to write and interpret reports
- Knowledge and demonstrable experience of housing pathways, housing legislation and housing management experience including income collection from personal service charges and Housing Benefit
- Excellent level of spoken and written English
- Ability to work flexibly including limited out of hours working during the evening, weekends / bank holidays
- Ability to complete and record accurate financial transactions and knowledge of managing budgets

**Please see the attached documents for the full job description and more information about Hestia.**

**What Hestia offers**
- ** Holiday allowance** of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
- ** Company Pension**:

- ** Learning and Development Opportunities** (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
- ** Hestia Rewards** exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
- ** Access to a range of health and wellbeing support tools** including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Cli

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