Sales Team Leader

3 days ago


Wandsworth, United Kingdom Upgrade Recruitment Ltd Full time

A well-respected luxury goods company is now looking for a talented Sales Team Leader to join a busy team in South West London. You’ll play a central role in coaching and developing staff, ensuring individuals and the team are exceeding goals and providingexcellent service to customers.

**This Sales Team Leader job is paying up to £55,000 OTE (Up to £33k basic salary) and offers support and the chance to work on some exciting products.**

You’ll be working in lovely offices in South West London with an established and expanding business and a database of warm inbound leads, working on individually high-value sales. The business has been going from strength to strength and has an excellentreputation for customer service. The company has a friendly and sociable atmosphere with regular Friday socials, Christmas parties, and a supportive working environment.

You’ll be responsible for a team of Sales Executives handling inbound leads, ensuring their personal and team performance meets the company’s standards, while ensuring they are improving and continually developing.

**As the Sales Team Leader, you will**:

- Lead and motivate a team of Sales Consultants - ensuring individuals and the wider team is performing according to targets.,
- Conducting regular 1-2-1s and appraisals to develop and improve the team and individuals.
- Addressing staff performance issues.
- Prepare presentations and price lists to enable the team to deliver accurate information.
- Act as a point of escalation for complaints and issues.

**As the Sales Team Leader, you should have**:

- At least 1 year’s experience working in a telesales environment.
- Experience supervising a team in a sales environment, including experience with performance management.
- Knowledge of using high levels of customer service to increase sales.
- Good MS Office skills (Word, Excel, SharePoint etc.)

**Salary & Hours**
- **Up to £55,000 realistic OTE (£33,000 basic salary).**:

- Hybrid working 2 days per weekday.
- 5 of 7 days on a rotational basis including weekends (WFH on weekend shifts)


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