Visa Compliance Officer

2 weeks ago

London, United Kingdom King's College London Full time

Job Description

About Us

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

About the Role

The Visa Compliance Officer will provide a helpful and efficient first point of contact for guidance on university visa processes and policy, and duties essential to maintaining compliance with UKVI guidance and the Immigration Rules. This includes the provision of accurate and timely data for the university and UKVI, and daily interactions with UKVI’s online portals and the university’s Student Records System (SITS) to ensure compliance with statutory record keeping and reporting duties.

This is currently a hybrid working role with both work from home and on campus. The role will be based in our department, on the Strand (Bush House) campus.

This post will be offered on an indefinite contract.

Key responsibilities
- Responsible for ensuring that the university’s day-to-day reporting obligations to UKVI are met in a timely manner and being the central point for this activity
- Participating and assisting in the continual work of updating and maintaining visa, passport and other relevant documentation and data on our systems
- Assisting with the monitoring of student attendance and engagement
- Assisting in the development, production and dissemination of visa guidelines, policies and procedures
- Responsible for engaging with training opportunities and ensuring that own knowledge and expertise is developed, and assisting in the training of others
- The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post._

Skills, knowledge, and experience

Essential criteria
- Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in higher education, or a compliance role. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training
- Previous administrative experience
- Ability to comprehend complex issues quickly
- Good interpersonal skills, with the ability to communicate and distribute information clearly.
- Understanding of need for confidentiality and when and how to escalate / signpost sensitive cases. Contribute to team discussions with confidence, but give others space to speak
- Methodical, detail-oriented and flexible approach to work, maintaining a high level of accuracy
- Ability to work with a broad range of stakeholders in a professional and assured manner
- Ability to work as part of a team as well as independently with minimum supervision
- Ability to balance competing priorities under pressure of deadlines and workload
- Flexible and comfortable with adapting to change
- Working knowledge of Microsoft Office suite including Excel, and/or the enthusiasm to learn new systems
- Ability to demonstrate excellent customer service in a student facing or equivalent role

Desirable criteria
- Experience in the use of databases (preferably SITS)
- Understanding of UK Visas & Immigration (UKVI) Student sponsorship duties withing a Higher Education institution

Further Information

Interviews will be held using Microsoft Teams and will consist of competency-based questions linked closely to the essential and desirable criteria mentioned here.

Interviews are scheduled to take place in the week commencing 10th April 2023.

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