Team Leader

2 weeks ago

Prescot, United Kingdom Empire Management Group Full time

**Full time Team Leader - Post Office experience advantageous**

Are you a current supervisor/team leader looking for a new challenge?

Are you an ambitious team member with large convenience experience looking for a role with more responsibility?

If so, read on, this role could be for you we are looking for full time team leaders to join our expanding team.

**About us**

Empire Management Group are established across the North-West and North-East of the UK, operating a blend of **Co-op, Costcutter, Select Convenience, Bargain Booze, Post Office** and **Wine Rack stores**.

**Our business goal is simple**:“Conveniently offer customers what they need, at great value through great service.”

**We aim to deliver our business goals through our values**:

- We are kind and considerate to each other as thoughtful little things make a big difference
- We are honest, decent people who admit when we’re wrong and learn from it
- We are passionate, humble, and determined to do the right thing
- We work hard for each other and are in it together - win or lose
- We seek out opportunities to wow our customers
- We are proud and look after our workplace like our home
- We strive to keep things simple and be ethically conscious in all we do
- We believe progress is everything and we ask questions to continually improve
- We are the face of our company: we make it a happy one

**About the job**

This position requires individuals who are proficient with numbers and reconciling cash. The ability to have good relationships in store and across the business is critical, working as a team to ensure the store is the best it can be.

You will need to be able to support the store manager in managing the team to ensure our customers get the best experience. The role requires individuals with the ability to carry out the physical aspects such as taking in deliveries and merchandising the stores, and the ability to manage stock control, shrinkage and returns.

We have a Post Office within our store and so Post Office experience would be advantageous.

Our stores are part of the local community and we operate 7 days a week. You will be able to work an array of shift patterns across the month, working to know the customer base and what they need.

If you join us, you must be keen to learn and we will provide you with all the necessary training you will need to be successful.

**What we are looking for**

We are looking for individuals with the ability to:

- Play a supportive role and work in partnership with the Store Manager and management team
- Work off your own initiative
- Roll your sleeves up and get stuck in
- Thrive in customer facing role
- Enjoy supporting a team
- Work to high standards
- Be honest and ask when unsure
- Be calm in a crisis
- Have a willingness to learn

**Requirements**:
For this role it would be advantageous if you had experience in a busy convenience store, post office and/or team leader, supervisory or management role.

You will know how to treat the team, customers, building rapport and encouraging them to return, along with a positive can-do attitude and great behaviours as we have strong values and expect our managers to demonstrate them and lead by example.

You must be comfortable with the hours our businesses trade, lone working, the physical aspects of the role.

**Next steps**

If you believe you have what we are looking for, you can demonstrate the right behaviours and like what you have read, then we want to hear from you

**1 x 40-hour contract available**

**Job Types**: Full-time, Permanent

**Salary**: £9.90 per hour

**Experience**:

- Retail management: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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