Welsh Speaking Senior Administrator

4 weeks ago

Cardiff, United Kingdom St David Recruitment Services Ltd Full time

**Welsh Speaking Senior Administrator**
**Department: Professional Development & Funding Department**
**Cardiff**
**Salary: £25,531**

**Hours: Monday - Friday 9am to 5.30pm**
**Permanent**
**PEM654**

Our client is looking for a bilingual Senior Administrator to provide strong administrative and customer support on their help desk, within the educational careers sector.

**Essential Skills**:

- Fluent Welsh speaker and able to work through the medium of Welsh and English
- 2 A Levels or equivalent qualification and/or relevant work experience
- Strong IT skills, including working knowledge of MS Office packages, spreadsheets and databases
- Experience of working within an administrative role
- Experience of delivering presentations/demonstrations to a range of people
- Excellent customer service and problem solving skills
- Excellent oral and written communication skills
- An eye for detail and accuracy, with excellent time management skills.
- A highly methodical approach & an ability to prioritise work to meet tight deadlines
- Ability to work in a team and on one’s own initiative

**Desirable Skills**:

- UK driving licence and ability and willingness to travel around Wales
- Experience of working in a customer service / help desk role
- Experience of dealing with processes that involve financial/funding claims
- Experience producing standard and ad-hoc reports and preparing statistical data

**Responsibilities**:

- Provide a professional enquiry service and help desk facility and any online provision of professional development recording systems, answering queries accordingly
- Assist in proactively marketing the funding arrangements and online provision of professional development recording systems to ensure that practitioners and their establishments fully understand their entitlement and obligations
- Develop standard and ad-hoc reports to generate summary data and prepare statistics on the Funding Programme for senior management
- Delivering face to face presentations across Wales both in person and via video communication

**Benefits**
- Employee benefits include access to the Civil Service Pension Scheme
- Flexi-time
- 31 days annual leave (excluding 10 bank holidays and privilege days)
- Hybrid working, 2 days remotely

Applications by: Thursday 19th January 2023
Interview date: To be confirmed
INDPERM1

**Job Types**: Full-time, Permanent

**Salary**: £25,531.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: PEM654

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