Trade Counter Assistant
5 days ago
**Headlam Group **is a supplier of premium and versatile temporary protection products used to protect interior finishes and floors during new build or refurbishment projects. Our extensive range of top-quality products encompasses carpet & floor protection, protection products for doors & windows - as well as specialist protection methods for vertical surfaces such as mirrors, glass, high class joinery and lift interiors to name just a few
We are renowned not just for the breadth of our range, but also quality, price, choice and availability. All underpinned by an in-house distribution fleet, enabling first-class customer service and responsive delivery. Headlam is the partner of choice for so many customers in the interior fit-out and construction trades.
And what’s more, we are part of the growing, successful **Headlam Group** - Europe’s biggest Floor Covering Distributor offering additional commercial, product, systems & supply chain strength and support to the Walthamstow business.
**About the Role**:
Providing support to the Trade Counter Manager in the day to day running of the trade counter and dealing with customers and suppliers face to face or over the telephone.
**Specifically, you’ll be responsible for**:
- Contributing to sales targets and KPIs.
- Ensuring customers are served efficiently and correctly.
- Providing courteous service and expert advice to customers.
- Conducting inventory checks, placing stock orders, and replenishing shelf stock.
- Receiving goods in, and maintaining a professional relationship with drivers.
- Ensuring the warehouse and trade area is clean, tidy and safe at all times.
- Keeping the trade counter secure, opening and closing the site and acting as key holder when required.
- Ensuring health & safety requirements are always maintained when on site.
- Maintaining good relationships with suppliers.
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London, E17 5DU: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Retail sales (preferred)
- customer service (preferred)
Work Location: One location
Reference ID: Trade Counter Assistant Walthamstow
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