Trade Counter Assistant

1 week ago


London, United Kingdom Headlam Group Plc Full time

**Headlam Group **is a supplier of premium and versatile temporary protection products used to protect interior finishes and floors during new build or refurbishment projects. Our extensive range of top-quality products encompasses carpet & floor protection, protection products for doors & windows - as well as specialist protection methods for vertical surfaces such as mirrors, glass, high class joinery and lift interiors to name just a few

We are renowned not just for the breadth of our range, but also quality, price, choice and availability. All underpinned by an in-house distribution fleet, enabling first-class customer service and responsive delivery. Headlam is the partner of choice for so many customers in the interior fit-out and construction trades.

And what’s more, we are part of the growing, successful **Headlam Group** - Europe’s biggest Floor Covering Distributor offering additional commercial, product, systems & supply chain strength and support to the Walthamstow business.

**About the Role**:
Providing support to the Trade Counter Manager in the day to day running of the trade counter and dealing with customers and suppliers face to face or over the telephone.

**Specifically, you’ll be responsible for**:

- Contributing to sales targets and KPIs.
- Ensuring customers are served efficiently and correctly.
- Providing courteous service and expert advice to customers.
- Conducting inventory checks, placing stock orders, and replenishing shelf stock.
- Receiving goods in, and maintaining a professional relationship with drivers.
- Ensuring the warehouse and trade area is clean, tidy and safe at all times.
- Keeping the trade counter secure, opening and closing the site and acting as key holder when required.
- Ensuring health & safety requirements are always maintained when on site.
- Maintaining good relationships with suppliers.

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- London, E17 5DU: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales (preferred)
- customer service (preferred)

Work Location: One location

Reference ID: Trade Counter Assistant Walthamstow


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