Customer Service

3 weeks ago

Belfast, United Kingdom VANRATH Full time

VANRATH are thrilled to be working alongside a leading Financial/Professional Services organisation with a prestigious reputation for the recruitment of multiple **Pension Customer Service individuals.**

**The company is expanding.. and a new office is being opened in Belfast City Centre. There are currently 110 staff operating out of this office. This is an extremely progression orientated company**

This is a Monday - Friday - **Permanent** position - there are **flexible start and finish times available** with this position.

This is a **Hybrid** working role - Usually 4 days at home, and 1 day in the **Belfast City Centr**e office.

**This is an Amazing company Very progression orientated and fantastic working culture**

**Salary**

£23,000 - £27,000 + Fantastic Benefits & A Great Place to Work

**The Role**

We are seeking a Pensions Administrator to support our pension scheme members service.

As a Pensions Administrator, you will assist in the delivery of administration services to pension scheme members and a number of our pension clients (predominantly with Defined Benefit pension arrangements). You will be part of a team who are committed to providing an excellent service to their members and supporting them through a range of significant life events including Retirement, Transfer and Bereavement.

We will give you the support, learning and development you need to become an expert in:

- Maintaining accurate member records
- Calculating pension benefits (both manually and automated)
- Providing clear information to members
- Paying members the right amount, on time, every time
- Delivering the highest standard of service, successfully guiding members through complicated topics and life events
- Understanding and prioritising work to do the right thing for our members
- Our career pathways programme shows how you can develop and enjoy a rewarding role in Pensions Administration
- **Training will be provided**

**The Ideal Person**
- **Experience in a Pensions position or Exceptional Customer Service Experience**:

- Good communication and interpersonal skills, with the confidence to work independently to manage your workload.
- Excellent organisational skills with the ability to manage multiple demands within a busy environment.

Established in 2000, VANRATH has become a market leader in Northern Ireland. This success is a direct result of our dedication to confidentiality, professionalism and the wealth of knowledge held by our Senior Consultants. VANRATH has a demonstrable track record in pairing the best local talent with leading local businesses.

VANRATH recruits across a diverse range of sectors including:

- Accountancy & Finance
- Built Environment
- Engineering & Manufacturing
- HR
- Tech
- Public Sector
- Sales and Marketing
- Science
- Supply Chain and Procurement

We recognise that making a career change can be a huge step. We will support you through every step of the recruitment process, from an initial discussion of your goals and aspirations, to the security of your new position.

Our consultants are sector specific and have an in-depth knowledge of, and experience in, their respective fields. Put simply, they are the best in the business We continually monitor trends and developments within the market to ensure we provide the very highest quality advice and

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£27,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Belfast

Reference ID: CSP-VRATH

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