Receptionist

6 months ago

Bristol, United Kingdom Bristol Cathedral Choir School Full time

**Applications must be made through ETeach or the Cathedral Schools Trust websites. CV's will not be considered on their own.**

**Position Profile**

Job Title: Receptionist

Reporting To: Office Manager

**Salary**: CST Payscale Points 17 to 21 (£23,728 to £26,442 pro-rated)

Working Pattern: Full time or part time positions considered; term time only plus 10 days spread across the holidays

Hours of Work: 37.5 hours per week

Start Date: As soon as possible

**Purpose of the role**

Our Operations Team plays a crucial role in enabling our teaching and pastoral staff to provide the best outcomes for our students. Positively supporting our colleagues, students and their families will be at the heart of your role.

As a receptionist, you will be providing a welcoming and professional ‘front of house’ service to a wide range of visitors and students. You will also work as part of the wider administration team to provide administrative support.

The administration work requires strong interpersonal and organisational skills, with an eye for detail and IT literacy skills. Training will be provided to be able to use our specific school systems.

You will have a proactive interest in helping develop the way we work in our operations area, ensuring our processes embody the core values of the school. As part of this continual improvement, your role may evolve over time.

Across our operational support team we have varying peaks of work throughout the year and aim to be collectively flexible according to demand, adapting to help each other during busy times rather than working as individuals. Although predominantly working on reception, a willingness to reciprocally learn skills outside of your immediate role to support your colleagues across the wider team is essential.

**Details of the role**

Our mission at Bristol Cathedral Choir School is to harness the power of our community, so that we all learn, grow and develop into the best versions of ourselves. This is because at BCCS we are: Gathered together, that all may thrive. We do this by living out our three core values in all that we say and do. These are: Kindness, Courage and Hope.

We believe that education has the power to change lives and communities. We constantly strive to improve our practice, so that every student is empowered to realise their full potential academically, pastorally, in their sense of self and their own agency.

Every administration post at Bristol Cathedral Choir School (BCCS) must also embrace the following:
**BCCS Core Responsibilities**:

- Work collaboratively within the operational and wider school community to ensure that our administrative processes meet the needs of our staff, students and families, and demonstrate our core values
- Engage fully in our culture of continual professional development and coaching, in which we encourage and challenge each other to be the best we can be
- Show genuine care and respect for our young people and for everyone who makes up the community at BCCS
- Be mindful of your own wellbeing and that of your colleagues
- Work to a high level of administrative accuracy
- Engage in a culture of cross skilling and task support with operational colleagues, to enable us to meet demands flexibly as a team
- Manage your time and priorities to ensure that key deadlines are met, being unafraid to escalate to the Business Manager early if these are at risk
- Proactively and constructively raise improvement ideas, and support improvement initiatives
- Be a professional presence around the school site. Follow, support and model the implementation of the school’s behaviour policy
- Be active in pursuing personal and professional development beyond your immediate role, seeking breadth of knowledge and experience, as well as depth
- Promote, understand and value the intentional development of student agency, both for themselves and our community
- Care for our environments, supporting the collective efforts to create effective and stimulating spaces for learning

**BCCS Specific Responsibilities (Receptionist and Administrator)**:

- Welcome and assist students, parents/carers and visitors whilst offering outstanding customer service
- Be responsible for ensuring that appropriate safeguarding procedures are followed for visitors, contractors and agency staff. Escalating to the DSL if the checks are not in place.
- Monitor and update the visitor calendar for the school.
- Provide reprographic support for the wider school by photocopying.
- Manage and monitor unwell students in the first aid room, and contact parents/carers if students need to go home.
- Manage and monitor lost and confiscated property items, keeping the area organised and tidy
- Manage and monitor second hand uniform supplies, obtain and fulfil second hand uniform orders
- Assist the pastoral team by distributing and logging replacement uniform items for students, and taking care of student property in return. Keep close management of our

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