Social Care Administrator

2 weeks ago


Southampton, United Kingdom Freedom Care Group Full time

Freedom Care are recruiting a Social Care Administrator to work in our offices in Holbury. To primarily support the social care team in the initial stage of enquiries from potential clients. You will responsible for ensuring all enquiries from social workers or families, that are received from our website are processed in accordance with our policies and procedures.

The days will ideally be Monday, Wednesday and Friday, Hours 10am to 1pm. (9 Hours per week). More hours available to cover sickness and holidays.

**The role**:
To take accurate details from Social Work enquiries, update systems as appropriate.

To follow up enquiries and create quotations.

Work closely with Safeguarding and Compliance Co-Ordinator.

To assist team members with administration tasks as required.

Use Teams as a main tool

Information sharing and generating new business.

Build relationships with key referral agencies.

Follow Company Procedures.

**Experience and Qualifications**:
Worked in the Children’s Social Care Sector an advantage

Understanding of key legislation and social care terminology an advantage

Experience of working with multi agencies.

**Additional Skills**:
To develop and maintain a positive, friendly, open relationship with staff, clients, management, and external businesses.

Sales experience within a service based organisation.

To have an excellent telephone manner and be able to respond to a call promptly and action any appropriate follow up.

To be able to expand with the company and have a positive attitude towards change and growth.

To have an ongoing development of knowledge of Freedom Care’s key business and any related areas.

To be organised and be able to prioritise tasks.

The ability to work alone when required and to be self-motivated.

To have a flexible attitude towards working hours and requirements.

To be aware of areas of development and training requirements and to have an open attitude towards learning.

To have the ability to be friendly whilst remaining professional.

To have a can-do attitude

To be solution based in their thinking and have a creative mindset

Familiarity with office management procedures

If you think this role is for you, we would love to hear from you.



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