IT Service Desk Analyst

22 hours ago


London, United Kingdom Arc IT Recruitment Full time

**IT Service Desk Analyst
London**

Seeking an experienced IT Service Desk Analyst to join a reputable wealth management organization. You will be responsible for First line end user support for all IT systems, monitoring of Service Desk contact points and logging of issues in a timely andprofessional manner using the Service Desk system (Service Now).
- Experience of working on an end-user facing IT Service Desk
- IT Support experience in an ITIL based environment.
- Experience of supporting Windows 10 and Microsoft 365.
- General desktop support (PC hardware, PC build, printers, scanners, etc).
- General IP networking skills (DHCP, DNS, Ipconfig, etc).
- Use of Service Desk software, ideally ServiceNow.
- Excellent verbal communications skills. Approachable, friendly and able to build rapport.
- Good written communication, able to quickly record details of problems and solutions as they arise.
- Can provide clear, concise written reports to second line and external support when escalating issues.
- Able to write clear documentation for different audiences.

**Salary**: £35k - £40k, Doe
Location: London



  • London, United Kingdom Forman IT Full time

    Our client, a well known organisation based in Central London are actively seeking x2 Service Desk Analysts to join the team on a contract basis. Service Desk cover one week in the office on an eight week rotation - A good knowledge of network, PC's, mobile devices and platform operating systems including: Microsoft Windows OS. - Good working knowledge of...


  • London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst /1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and...


  • London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst /1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and...


  • London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.IT Service Desk Analyst /1st/2nd Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...

  • Service Desk Analyst

    22 hours ago


    London, United Kingdom Understanding Recruitment Full time

    **Service Desk Analyst** Are you a Service Desk Analyst looking for your next exciting opportunity? This leading charity is going through a sustained period of growth and are currently looking to invest in a Service Desk Analyst to join their growing team, based in Tower bridge, London. As the Service Desk Analyst, you will be responding to any escalated...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst /1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.IT Service Desk Analyst /1st/2nd Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st/2nd Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.IT Service Desk Analyst /1st/2nd Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...


  • London, United Kingdom Understanding Recruitment Full time

    **Service Desk Analyst** A brand new position has arisen for a Service Desk Analyst to join an amazing charity in any one of their offices based in London, Manchester, Cardiff, Belfast. This is a great opportunity for an ambitious Service Desk analyst to continue developing theirtech career by working with various stakeholders to ensure the IT systems are...


  • London, United Kingdom eFinancial Careers Full time

    Service Desk Analyst A leading financial services company is looking to hire a Service Desk Analyst. You would be responsible for; - Working with other service desk members, service managers and technical teams to provide resolution and support - Troubleshooting hardware and software problems - Ensure service level agreements are met and maintained -...


  • London, United Kingdom Just IT Full time

    Senior Service Desk Analyst, required for an MSP in city of London, up to £37k+Benefits! This is an opportunity to join a small and growing company, gain exposure to a wide range of technologies and progress a successful career in IT support and consultancy. The role is based at our London office with regular days at our client sites in Londonand...


  • London, United Kingdom Sanderson Full time

    IT Support Analyst, 1st & 2nd Line, Service Desk, Windows, O365, Active Directory IT Support Analyst required for a leading insurance group based in London Flexible working **Salary**:up to £33,000 Start date: ASAP **IT Service Desk Analyst, Win 10, 0365** **Skills and experience required**: - Previous experience in a similar Service Desk or...


  • London, United Kingdom Jonathan Lee Recruitment Full time

    **IT Support Analyst** **Salary - £20,000 - £25,000** **Located - Southwest London** **IT Support, 1st Line, Windows, Office 365, Exchange** This fantastic company, based in Southwest London requires an experienced Service Desk Analyst to join the team for a new permanent position. As the Service Desk Analyst, you will be required to: - Provide...


  • London, United Kingdom Jonathan Lee Recruitment Full time

    **IT Support Analyst** **Salary - £20,000 - £25,000** **Located - Southwest London** **IT Support, 1st Line, Windows, Office 365, Exchange** This fantastic company, based in South West London requires an experienced Service Desk Analyst to join the team for a new permanent position. As the Service Desk Analyst, you will be required to:W - Provide...


  • London, United Kingdom Sanderson Full time

    **Role**: Service Desk Analyst **Location**: London **Salary**: £27-33k A leading insurance company is looking for a Service Desk Analyst to join their growing team. This is an excellent opportunity for somebody with 1+ year's experience looking to take their career to the next level. - 1+ years plus experience working as a service desk analyst - Strong...


  • London, United Kingdom Picture More Full time

    **IT Service Desk Analyst** **Are you an IT Service Desk Analyst looking for a new challenge?** We are currently working with a top law firm based in central London who are seeking an enthusiastic IT Service Desk Analyst. The role offers a hybrid work from home policy; being able to work from home one week in two allowing you a great work/life...


  • London, United Kingdom eFinancial Careers Full time

    (SERVICE DESK ANALYST, FRONT OFFICE, COMMODITIES, WINDOWS, OFFICE, ITIL, SCCM, GRADUATE, VENDOR, IN HOUSE) A leading commodities trading firm is seeking a service desk analyst to provide front line support to users on the trading floor. This opportunity will offer exposure to work across all areas of the company from front to back office, assisting users...

  • Service Desk Analyst

    21 hours ago


    London, United Kingdom Tria Recruitment Full time

    **Service Desk Analyst** **Service Desk Analyst / 1st and 2nd Line Support | London** **Up to £35,000 salary** Are you a Service Desk Analyst who wants to join a rapidly growing organisation who are at the early stages of building an internal IT Support Capability? You would be reporting directly into the Head of IT Operations and be the second member...


  • London, United Kingdom Harrison Holgate Full time

    **Service Desk Analyst** **Salary: Open depending on experience** A major Insurance Company is looking for a **Service Desk Analyst** to join their Service Desk team to deliver a friendly, expert technical support service to their customers at all levels of the business. Often working closely with internal and external teams to provide timely and effective...


  • London, United Kingdom Proactive Appointments Full time

    Serice Desk Analyst - Hybrid - Inside IR25 Service Desk Analyst - Hybrid Inside IR35 Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation