Customer Service Advisor

6 months ago


Stepps, United Kingdom Advice Centre Group Ltd Full time

**Position: Insolvency Assistant**

**Location**:Stepps

The Insolvency drafter will manage their own case load of clients and prepare the customers Insolvency proposal. You will be responsible for ensuring the client enters the correct insolvency product by verifying all information in line with Insolvency policies.

**Core Responsibilities**:

- Answer incoming customer service inquiries in a timely professional manner.
- Communicate with customers regarding process and queries and set realistic deadlines.
- Ensure that customers receive the best service
- Identify and assess customers’ needs to provide appropriate solutions;
- Build sustainable relationships and trust with customers through open and interactive communication
- Prepare proposal for client based on information given by client

**Required Skills & Experience**:

- Excellent communication skills, both written and verbal;
- Strong problem-solving skills and the ability to handle stressful situations;
- Ability to work independently or as part of a team
- Strong organizational skills with the ability to multi-task.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£30,000.00 per year

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Stepps

Reference ID: ACG Drafter


  • Fitness Advisor

    5 months ago


    Stepps, United Kingdom Bannatyne Full time

    **Fitness Advisor**: Location Stepps Department: Fitness Job type: Permanent **Salary**: £11.64 Job ref: 036519 Published: about 4 hours ago Job Title : Fitness Advisor Hours : 32 hours per week Rate of Pay : £11.64 per hour Location : Bannatyne Stepps About the Role Are you a highly motivated and enthusiastic individual who strives to give the...


  • Stepps, United Kingdom Bannatyne Full time

    **Health and Fitness Advisor**: Location Stepps Department: Fitness Job type: Permanent **Salary**: 10.62 Job ref: 026037 Published: 23 minutes ago Job Title : Fitness Advisor Hours :32 Hours across 4 days Rate of Pay : £10.62 Location : Stepps About the Role Are you a highly motivated and enthusiastic individual who strives to give the best...


  • Stepps, North Lanarkshire, United Kingdom EE Retail Full time

    As a Customer Service Expert at EE, you will be working in a dynamic environment where you will have the opportunity to develop your skills and build a lasting career.Our store in Glasgow Fort is looking for a Retail Experience Associate to join their team. The ideal candidate will have excellent communication skills and be able to provide a high level of...


  • Stepps, United Kingdom Kier Group Full time

    Temporary Works AdvisorDo you have experience in Temporary Works Design? Would you like to work on a vast range of construction and infrastructure related schemes, including some of the UK's most high-profile projects? Then please read onKier Professional Services (KPS) are looking for a Senior Engineer to join our growing team based in Glasgow.Kier...

  • Retail Advisor

    3 weeks ago


    Stepps, United Kingdom EE Retail Full time

    Working Hours: 20 HoursLocation: Glasgow FortSalary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. ...


  • Stepps, United Kingdom CV-Library Full time

    Temporary Works AdvisorDo you have experience in Temporary Works Design? Would you like to work on a vast range of construction and infrastructure related schemes, including some of the UK's most high-profile projects? Then please read on   Kier Professional Services (KPS) are looking for a Senior Engineer to join our growing team based in...

  • Customer Team Leader

    6 months ago


    Stepps, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 63 Cumbernauld Road, Stepps, Glasgow, G33 6HZ- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: 4 Varied shifts over 7 days, including early mornings (From 5:45am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview.- Full, paid...

  • Service Coordinator

    1 week ago


    Stepps, United Kingdom Murray Recruitment Full time

    Job Title: Service AdministratorMurray Recruitment is currently seeking an organised and proactive Service Administrator to join their team in Glasgow.As a Service Administrator, you will work closely with the Operations Manager and key clients to provide essential administrative support for the effective scheduling and coordination of planned maintenance,...


  • Stepps, United Kingdom Bannatyne Full time

    **Front of House Assistant**: Location Stepps Department: Front of House / Reception Job type: Permanent **Salary**: 10.42 Job ref: 016087 Published: about 1 hour ago Are you passionate about delivering exemplary customer service? We have a 24 hour, permanent role over 3 days, based at our Stepps Club. The rate of pay for this role is £10.42/hour...


  • Stepps, United Kingdom Bannatyne Full time

    **Front of House Assistant**: Location Stepps Department: Front of House / Reception Job type: Permanent **Salary**: 11.44 Job ref: 036358 Published: 38 minutes ago Job Title : Front of House Assistant Hours : 24 hours per week Rate of Pay : £11.44 per hour Location : Stepps About the Role We are currently looking for a Front of House Assistant to...

  • Cafe Bar Assistant

    6 months ago


    Stepps, United Kingdom Bannatyne Full time

    **Cafe Bar Assistant**: Location Stepps Department: Cafe / Bar Job type: Permanent **Salary**: 10.42 Job ref: 028217 Published: about 2 hours ago Job Title : Cafe Bar Assistant Hours : 32 Hours Across 4 Days Rate of Pay : £10.42 per Hour or NMW for under 21. Location : Stepps About the Role There is a requirement to assist with the preparation and...


  • Stepps, United Kingdom John G Russell (Transport) Ltd Full time

    **Forklift Truck Driver/ Warehouse Operative** Russell Group has established itself as a market leader, servicing some of Europe’s largest organisations and the world’s strongest brands. It is through Russell's highly skilled and motivated workforce, attention to detail, and excellent customer service that the company has grown to where it is today. We...


  • Stepps, United Kingdom Tunderman Transport Scotland Ltd Full time

    **About us** Tunderman Transport Scotland Ltd was established in 2002, and since then we have been providing our customers with daily services to and from the UK and Europe. **Benefits**: - Company pension - Free parking - On-site parking Schedule: - Monday to Friday Supplemental pay types: - Yearly bonus **Experience**: - Logistics: 3 years...

  • Cleaner

    6 months ago


    Stepps, United Kingdom Mitie Full time

    In your new role as a Cleaning Operative knowledge and understanding you must build your of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning...


  • Stepps, North Lanarkshire, United Kingdom Mitie Full time

    About the RoleAs an Environmental Maintenance Specialist with Mitie, you will play a crucial role in ensuring our facilities are clean, safe, and well-maintained. This position involves working as part of a team to deliver exceptional cleaning services to our clients.Key ResponsibilitiesEnsure equipment is kept clean, well-maintained, and in safe working...


  • Stepps, United Kingdom CV-Library Full time

    Senior Field Installations Manager – West/Central Scotland CR Smith is a dynamic manufacturing and installation organisation of custom windows, doors and living spaces products and services. Rated Excellent on Trust Pilot with over 4000 reviews and voted the best company in the UK in our sector by consumer champion Which, the customer experience and...

  • Gas Engineer

    2 days ago


    Stepps, United Kingdom The Workshop Full time

    Our client, a well-established leader in the social housing sector, is a trusted provider of heating solutions across the UK.They work with numerous social housing providers nationwide.Delivering safe, reliable, and compliant heating services for both residential and commercial properties.They are now seeking a proactive and skilled Gas Engineer to join...

  • Member Care Assistant

    6 months ago


    Stepps, United Kingdom Bannatyne Full time

    **Member care Assistant**: Location Stepps Department: Membercare / Domestic Job type: Permanent **Salary**: 11.44 Job ref: 037380 Published: about 3 hours ago Job Title : Membercare Assistant Hours : 16 hours per week Rate of Pay : £11.44 per hour Location : Bannatyne Stepps About the Role Applications are invited for a Membercare Assistant to...

  • General Manager

    4 weeks ago


    Stepps, United Kingdom Bannatyne Full time

    Job Title :  General Manager Hours : 40 hours per week Rate of Pay : Up to £42K per annum basic depending on experience + 10k OTE Location : Stepps Are you a dynamic leader with a passion for health, fitness and exceptional service? Do you excel in a fast-paced environment and inspire those around you to reach new heights? Bannatyne Group is...


  • Stepps, North Lanarkshire, United Kingdom Children's Hospices Across Scotland Full time

    Company OverviewWe are a leading charity providing vital support to children and families across Scotland.About the RoleWe are seeking an experienced Supporter Care Coordinator to join our team in Stepps, Glasgow.Key Responsibilities:To provide exceptional supporter care through excellent written and oral communication with supporters, volunteers and...