Operational Support

4 months ago


Grantham, United Kingdom Loc Hire Full time

We are currently looking for an admin focussed Operations Support who has good communication, administration, organisational, customer service and time-management skills for a busy welfare hire company. You will need great multi-tasking skills with the ability to prioritise tasks and work to a high level of accuracy. You will also need an excellent telephone manner and be comfortable speaking with both customers and other employees. This is a ‘hands on’ position to assist the depot manager in the smooth running of the depot.

Main Duties:

- Providing operational & administration support to all areas of the business.
- Execution of the daily transport plan
- Day to day management of the driving team
- Administrative responsibility for all transported related compliance activities.
- Ensuring that customer service levels are achieved and maintained, in conjunction with other departments.
- Proactive and reactive customer communications.
- Communicating effectively with other colleagues and providing a helpful and friendly point of contact for depot enquiries.
- Use of Microsoft Applications & Inhouse systems for a very busy Hire Desk.
- To ensure that all tasks are carried out to a high standard and completed in a timely manner with good communications across all business areas internally and externally
- Liaising with yard staff to ensure availability of fleet
- Deputising for depot manager when required.
- Good administration experience
- Excellent telephone manner
- Ability to prioritise work and perform under pressure in a busy environment.
- High attention to detail and good problem-solving skills
- Must be IT literate
- Excellent communication and interpersonal skills
- Flexible and adaptable and the ability to work well under pressure.
- Experience of plant and/or welfare hire desirable
- Confident manner

In return, we offer a range of benefits including a competitive salary, PPE and Pension scheme. If you want to grow with a rapidly expanding, industry leading company within the welfare & accommodation industry, then this could be the opportunity for you

42.5 hrs weekly

**Job Types**: Permanent, Full-time

**Salary**: From £19,297.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: AA0212


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