Customer Service Agent Remote

2 weeks ago


Leeds, United Kingdom BFFG Solutions Full time

Primary Functions:
Customer Assistance:

- Engage attentively with customers, empathizing with their issues, and providing tailored solutions that demonstrate patience and understanding.
- Remain informed about company products, services, and policies to guarantee a knowledgeable and consistent customer experience.

Collaborative Efforts:

- Work closely with internal teams to gather accurate, up-to-date information about products, services, and company policies.
- Contribute to brainstorming sessions and team discussions to identify and implement improvements in customer service processes.
- Accurately document customer interactions and maintain well-organized records, ensuring a smooth experience for customers and colleagues alike.

Ongoing Development:

- Seek out opportunities to enhance customer service practices and procedures.
- Stay current with industry trends, innovative customer service techniques, and best practices to continuously elevate the customer experience.
- Demonstrate resourcefulness and adaptability when addressing diverse customer needs, preferences, and communication styles.

Essential Attributes:
Communication Proficiency:

- Excellent written and oral communication skills, with the ability to articulate complex information in a clear, concise manner.
- Active listening and empathy, enabling the understanding of customer concerns and the delivery of appropriate solutions.

Critical Thinking:

- Strong problem-solving skills, emphasizing customer satisfaction and efficient resolution of issues.
- Exceptional organizational and multitasking abilities, effectively managing several customer interactions at once.

Team Synergy and Resilience:

- Capability to work efficiently both independently and as part of a team in a fast-paced, ever-changing environment.
- Keen attention to detail and a dedication to accuracy in every aspect of the role.
- Proven adaptability and resilience when faced with challenges and changes.

As a Customer Service Agent in a remote capacity, you will have the unique opportunity to impact our customers' experiences positively and contribute to our organization's overall success. We are excited to welcome a dedicated, adaptable, and talented individual to our dynamic team, offering both personal and professional growth in a fulfilling environment.



  • Leeds, United Kingdom VRIL Group Full time

    As a Remote Customer Service Agent, you play a critical role in fostering positive customer relationships, contributing to our company's mission of delivering exceptional service. You become the trusted link between our customers and our services, ensuring that every interaction adds value to the customer's journey. In this position, you will address...


  • Leeds, United Kingdom Remote Worker Ltd Full time

    Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k Managed Service Provider require an experienced Customer Success Manager who thrives on building deep relationships whilst handholding customers / clients throughout their customer journey. This role sits within the service...

  • Remote Travel Agent

    1 month ago


    Leeds, United Kingdom Discover You Travel Full time

    Are you passionate about helping others? We have an exciting opportunity for you to become a Remote Travel Agent. This role allows you to combine your love for helping people with the freedom of working remotely. As a Remote Travel Agent, you'll be part of the thriving tourism industry. You'll have the chance to: - Plan and customize travel itineraries -...


  • Leeds, United Kingdom Remote Worker Ltd Full time

    Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k Customer Success Manager – Remote - £60k Managed Service Provider require an experienced Customer Success Manager who thrives on building deep relationships whilst handholding customers / clients throughout their customer journey. This role sits within the service...


  • Leeds, United Kingdom Bespoke Recruitment Full time

    Location: Leeds, UK Full-time / Part-time positions available Your role as a **Customer** **Service** **Agent** will involve helping to design and deliver exceptional customer experiences. As a **Customer Service Agent**, you will respond to incoming customer communications and help customers find solutions to their problems. **Requirements**: - 6 months...


  • Leeds, United Kingdom Bespoke Recruitment Full time

    Location: Leeds, UK Full-time / Part-time positions available Your role as a **Customer** **Service** **Agent** will involve helping to design and deliver exceptional customer experiences. As a **Customer Service Agent**, you will respond to incoming customer communications and help customers find solutions to their problems. **Requirements**: - 6 months...


  • Leeds, United Kingdom Breedon Group plc Full time

    **Description**: We are currently seeking a Customer Service Agent to join the team on a permanent basis, based in Leeds, Yorkshire. Working within a team in a fast-paced environment you will be responsible for dealing with customer enquiries. The office also provides a distribution centre for a network of local concrete plants. **Key...


  • Leeds, United Kingdom Insolvency Service Full time

    **Details**: **Reference number**: - 353471**Salary**: - £22,183 - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Division**Type of role**: - Operational Delivery**Working pattern**: - Flexible...


  • Leeds, United Kingdom Rawlins Paints Full time

    A permanent, full time position has arisen within our busy Customer Service Office. Your day-to-day duties will include (but are not limited to): - Preparing and sending supplier purchase orders, adhering to the appropriate cut off times. - Processing customer orders over the phone and taking card payments/issuing pro-forma invoices. - Identify, research...

  • Estate Agent

    4 weeks ago


    Leeds, United Kingdom Connells Group Full time

    We’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in **Crossgates.** **What’s in it for you as our Estate Agent**?** - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding environment - Compete for...

  • Estate Agent

    4 weeks ago


    Leeds, United Kingdom Connells Group Full time

    At **William H Brown**, part of the Connells Group, we're looking for a highly motivated an Estate Agent to join our team as a** Sales Negotiator** to complement our fantastic residential sales team in **Oakwood**. OTE- £30,000 - Uncapped Commission - Career Progression **What’s in it for you as our Estate Agent**?** - Industry leading **training and...

  • Estate Agent

    5 days ago


    Leeds, United Kingdom Connells Group Full time

    At William H Brown, part of the Connells Group, we’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in Horsforth. OTE- £30K- Uncapped Commission - Career Progression **A quick look at the role** In this role you will be helping people find their dream home...

  • Estate Agent

    4 weeks ago


    Leeds, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Leeds **working in our well known **Bridgfords **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and development**: -...

  • Sub-agent

    1 month ago


    Leeds, United Kingdom Kier Group Full time

    Sub Agent We're looking for a Sub Agent to join our Kier Rail team and help deliver a project in Newcastle. Can you imagine a world without transportation links via land, sea, or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods, and...


  • Leeds, United Kingdom Consult Energy Ltd Full time

    Collections Agent – Leeds   We are looking for a Collections Agent to join a rapidly growing client of ours who are a commercial energy supplier with a focus on green energy. They are currently recruiting for a Collections Agent to be able to handle and coordinate collections processes with their customer base. Contact customers via phone and email to...

  • Site Agent

    4 weeks ago


    Leeds, United Kingdom PSR Solutions Full time

    **Site Agent - Yorkshire Water Project** **Key Information** - **Site Agent**: - **Permanent** full time role (Mon-Fri) - Salary**:£45,000-£55,000**: - **Tier 1 utilities and Water** Contractor - Yorkshire Water** Sewer Conversion Project**: - Location: Multiple sites **across Yorkshire region**: - Regional office**: Leeds LS9 8EE**: - ESSENTIAL: -...

  • Operations Agent

    4 weeks ago


    Leeds, United Kingdom Capita Full time

    Capita is an equal opportunity and disability confident employer. Supporting the operational needs of our business customers, is the simple answer. We receive cases/calls/online enquiries regarding any aspect of our Samsung business products or services on any given day, and you will be responsible for being responsive to those customer communications. Our...

  • Client Service Agent

    2 weeks ago


    Leeds, United Kingdom Equifax, Inc. Full time

    As Client Service Agent you will be responsible for providing client support for queries and issues via telephone or email. You will liaise with various sections of the business in order to resolve client queries; either new or existing complaints/ queries and escalate or provide resolution as well as post-sale support customer configuration for product...


  • Leeds, United Kingdom Aibo Recruitment Ltd Full time

    Job Title: Customer Service AdvisorTo provide assistance and support to Employers using my client's pension arrangementsAreas of Responsibility:1. To develop and take ownership of my client's vision, Business Plan and values, and to be totally committed to these.2. To provide customer delight at all times, to our colleagues, employers andmembers.3. To liaise...


  • Leeds, United Kingdom Aibo Recruitment Ltd Full time

    Job Title: Customer Service AdvisorTo provide assistance and support to Employers using my client's pension arrangementsAreas of Responsibility:1. To develop and take ownership of my client's vision, Business Plan and values, and to be totally committed to these.2. To provide customer delight at all times, to our colleagues, employers andmembers.3. To liaise...