Customer Service Specialist

2 weeks ago

Belfast, United Kingdom Ziggicig Full time

_**We can only accept CVs from applicants who are 18 or over.**_

This is a unique and exciting opportunity for you to join a dedicated and ambitious team. At Ziggicig we are passionate about vaping and about providing great customer service. We aim to help educate our customers, converting smokers into vapers to help improve their health and save them money.

The successful applicant will be responsible for providing our customers with advice on the best products available to them, providing feedback to our Support Hub on products & services, and maintaining the displays and look of the store.

We provide ongoing training in all aspects of the role to improve our service and the skills of those employed within Ziggicig. We provide career and development opportunities to those that show a desire to improve and can provide excellent customer service.

We are seeking new talent to join our superb team in our store located at 12, Great Northern Mall, Great Victoria St, Belfast BT2 7GN (Great Northern Mall Bus station). The hours for the position are 24 hours per week and weekend availability is essential.

Ø Friendly and outgoing

Ø Have excellent customer care skills

Ø Can speak to and communicate with people from all backgrounds

Ø Can speak to and advise people in a professional and friendly manner

Ø Confident in cash handling (preferable but not essential)

Ø Hard-working, reliable and trustworthy

Ø Able to work well as part of our team but also able to use their initiative

**Why Ziggicig?**

We will provide successful applicants with the following:
Ø Staff discount - 20% off products

Ø Additional discounts on all new products

Ø Flexible working hours

Ø Excellent working environment

Ø Opportunities for growth

Ø On-going training and development

If you think you have what it takes to be a member of our team here at Ziggicig please submit your CV and attach a short cover letter telling us a little about yourself.

If you have any questions regarding the position, please contact us.

We are an equal opportunities employer.

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £10.42 per hour

**Benefits**:

- Employee discount
- Store discount

Schedule:

- Day shift
- Weekend availability

Work Location: In person

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