Neighbourhood Officer

3 weeks ago

London, United Kingdom Eden Brown Full time

My client based in north London is currently looking for a neighbourhood officer to join their team on a temporary basis at the rate of £18.45 umbrella an hour

This role provides a front line, trusted service to their residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their Neighbours or in their communities.

By assessing and understanding the context of people's lives and identifying predictable demand the team will use systems thinking principles, learning from the experience of our residents to challenge and ultimately change where required the way the system is working, ensuring we deliver the best outcomes for our residents.

The Neighbourhood Officer will have an important role to play working directly with other services, both internally and externally to meet residents need and help build the resilience of our residents and communities.

**Job duties**
- To understand the ongoing presenting and contextual needs of their residents and their properties and neighbourhoods;
- To develop skills and knowledge in key areas to meet the needs of residents;
- To offer as part of a collaborative neighbourhood team one clear trusted point of contact to resolve resident needs;
- To support residents to solve problems at their root cause to build future resilience for individual residents and our communities;
- To deal with things as early as we can, and as much as we can, pulling in support when needed to resolve resident issues in partnership with other officers, services and organisations;
- To learn about the work and develop the service in line with systems thinking principles to meet the changing needs of our customers;
- To work closely with and develop partnerships with other agencies, teams and colleagues to deliver a service consistent with the changing needs of our customers.
- To act as a lead contact for Tenant and Resident Association in the neighborhood;
- To promote and engage in restorative principles and participatory practice in working with our residents and partners.

If you feel that your skills match the above, please send thorugh your updated CV

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

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