Air Freight Customer Service Clerk

7 days ago


Hayes, United Kingdom Freight Personnel Full time

Our client a leading Freight Forwarding company is looking to appoint an **Air Freight Customer Service Coordinator** at their office in Hayes, to work a 4 on 4 off shift pattern
This is a fantastic opportunity to join an international Freight Forwarding, eCommerce & Logistics company, this organisation is well established and has grown organically year on year to become the business they are today.
The **Air freight Customer Service Coordinator** is responsible for liaising between customers, suppliers and transport companies to ensure efficient deliveries.
Duties
- Develop and maintain effective working relationships with key customers to develop more business opportunities;
- Communicate with customers to obtain information and documentation to ensure correct measures are in place and all customer needs are met;
- Liaise with customers to ensure all documents are received within the designated time frame in order to process customs clearance;
- Communicate with customers providing shipment details and relevant documentation throughout the movement of their cargo.
- Assist with the preparation of quotes as required, in a timely manner, as designated by Company policy;
- Cost jobs in line with Company policy in order to ensure each job is profitable;
- Coordinate with overseas agents/partners to effectively monitor progress of customer orders and update the customer accordingly;
- Support all the import team by handling, processing and following up on documentation for customs purpose
- Monitor payments of Duty/VAT
- Support the Sales team by handling, processing and following up rate quotations within timescales set by Management;
- Pro-actively place calls with customers, assisting them with any problems they may have providing advice on all ETA's, vessel details, expected deliveries and any other requirements they may require in a professional manner;
- Be a focal point for all queries from Key Account Customers;
**Benefits**
**Salary £28,000 to £35,000**
**Pension**
**Perkbox**
**Childcare vouchers and Cycle to work scheme**
**Refer a friend scheme**
**This is 4 on 4 Off, 7am-7pm.


  • Customs Clerk

    6 months ago


    Hayes, United Kingdom ResourceBank Recruitment Ltd Full time

    **Customs Clerk Come and join DHL Global Forwarding! - A world renowned company who are consistently recognised as a top employer with fantastic career prospects. **37.5 hours per week | Sun - Thu | 14:00 to 22:00 | Hayes, Greater London You will play a significant role in overseeing the customs process for both air and ocean shipments. Not only will you...


  • Hayes, Greater London, United Kingdom Anonymous Full time

    About the JobWe have an exciting opportunity for an Air Freight Operations Coordinator to join our team at DHL Global Forwarding. As a key member of our team, you will be responsible for ensuring the smooth operation of air freight export services.Job DescriptionCoordinate the movement of pharmaceutical/medical goods through air freightPrepare and process...


  • Hayes, Greater London, United Kingdom Anonymous Full time

    We are seeking an experienced Air Freight Specialist to join our team of dedicated professionals at Anonymous. As our International Life Sciences (ILS) Air Export Operations Specialist, you will be responsible for administering the end-to-end process of air freight export operations that focus on International Life Sciences shipments – pharmaceutical and...


  • Hayes, United Kingdom Xcel Recruit Full time

    Our client, a freight forwarder is looking for an Air Freight Business Development Executive to join their office in Hayes. **GENERAL PURPOSE OF THE POSITION** Reporting to the Airfreight Trade Manager, the primary goal is to co-ordinate the internal air freight sales activities of the company. This includes requests and follow up on any potential new...


  • Hayes, United Kingdom ASL Personnel Full time

    New role available for a busy independent Freight Forwarding company based at Heathrow. Role will involve overseeing the day to day Air Freight Export operations including managing a team of 5 staff. Our client is looking for a highly motivated individual with at least 5 years experience in Freight Forwarding, either with existing supervisory experience or...

  • Import Clerk

    7 months ago


    Hayes, United Kingdom ASL Personnel Full time

    **New opportunity for an experienced Air Freight Import Coordinator to join a well established Freight Forwarder based at their Heathrow office.** **This is a varied and challenging role dealing with dedicated customer accounts processing Air Freight Import shipments, all aspects start to finish including**: Ensuring you are managing all aspects of the...

  • Export Coordinator

    7 months ago


    Hayes, United Kingdom The Best Connection Employment Group Full time

    Our freight forward client in Hayes is looking for an Export Clerk to join their team You will be a valued member of the operations, serving their clients across various industries Whether you are experienced or new to the Industry, full training is provided This is a full time, position, working within our clients Colnbrook office **Your role as an...

  • Import Clerk

    5 days ago


    Hayes, United Kingdom Streamline Search Ltd Full time

    Import/Customs Clerk required. Streamline Search are representing a Global renowned logistics company providing courier, package delivery and express mail service worldwide. Our clients are searching for an ambitious Import Clerk to join the Imports team in their Hayes office. This individual must have Customs knowledge, with experience on either CDS of...

  • Logistics Clerk

    4 days ago


    Hayes, United Kingdom Uniphar Group PLC. Full time

    Durbin is one of the world’s leading specialist medical suppliers and an integral part of Uniphar’s Product Access division. Established over 50 years ago, Durbin offers a bespoke distribution platform to provide patients with access to unlicensed and speciality medicines in over 160 countries. With offices and warehousing in the UK, Europe and USA,...

  • Logistics Clerk

    5 days ago


    Hayes, United Kingdom Uniphar Group PLC. Full time

    Durbin is one of the world’s leading specialist medical suppliers and an integral part of Uniphar’s Product Access division. Established over 50 years ago, Durbin offers a bespoke distribution platform to provide patients with access to unlicensed and speciality medicines in over 160 countries. With offices and warehousing in the UK, Europe and USA,...


  • Hayes, Greater London, United Kingdom Anonymous Full time

    About the RoleWe are seeking an International Life Sciences Air Export Specialist to join our team at DHL Global Forwarding. In this role, you will be responsible for administering the end-to-end process of air freight export operations that focus on International Life Sciences shipments.Key ResponsibilitiesCoordinating the movement of pharmaceutical/medical...

  • Logistics Clerk

    6 days ago


    Hayes, United Kingdom Uniphar Group Full time

    Durbin is one of the world’s leading specialist medical suppliers and an integral part of Uniphar’s Product Access division. Established over 50 years ago, Durbin offers a bespoke distribution platform to provide patients with access to unlicensed and speciality medicines in over 160 countries. With offices and warehousing in the UK, Europe and USA,...

  • Customs Clerk

    3 days ago


    Hayes, United Kingdom DHL Global Forwarding Full time

    **What’s in it for you?** You will receive an annual salary of**£26,000-£28,000**depending on experience with additional **shift allowances** where applicable. 25 days holiday plus bank holidays in lieu you’ll also have access to an extensive range of **company benefits** including **our wellbeing programme**and**employee discounts.** **What will...


  • Hayes, United Kingdom DHL Careers Full time

    Come and join DHL Global Forwarding! A world-renowned company who are consistently recognised as a top employer with fantastic career prospects.37.5 hours per week | Mon Fri | 09:00 to 17:30 | Hayes, LondonYou will play a significant role in leading a team of two Air Freight Forwarding Agents, overseeing end-to-end Air freight operations with a specialised...

  • Air Export Team Leader

    2 months ago


    Hayes, United Kingdom DHL Full time

    Come and join DHL Global Forwarding! A world-renowned company who are consistently recognised as a top employer with fantastic career prospects. 37.5 hours per week | Mon Fri | 09:00 to 17:30 | Hayes, London You will play a significant role in leading a team of two Air Freight Forwarding Agents, overseeing end-to-end Air freight operations with a...

  • Traffic Clerk

    3 days ago


    Hayes, United Kingdom Tuffnells Full time

    **About the Role** Would you like to spend your weekends enjoying the things you love in life or with your friends and family? Does a Monday to Friday job sound like something you would like? Are you looking for a role in a depot traffic team, and would you like to join a business that puts its people first? If this sounds good to you, please read on! We...

  • Logistics Clerk

    3 weeks ago


    Hayes, United Kingdom Uniphar Group Full time

    Uniphar - Who we areWith a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging...

  • Logistics Clerk

    3 weeks ago


    Hayes, United Kingdom Uniphar Group Full time

    Uniphar - Who we are With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging...


  • Hayes, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for a Oceanfreight Export person for a major Freight Forwarder based in the Hayes, Middlesex area. As an Ocean Operations Specialist, you’ll use your talents to create innovative solutions and shape the future across our business. Join a global network of passionate experts - backed by the latest technology, to take...


  • Hayes, United Kingdom Midas Recruitment Full time

    **Road Freight Operator** **Location**: Heathrow, London (Hayes) **Salary**: £27,000 - £31,000 **About the position**: **Key Tasks and Responsibilities will include**: - Gathering documents required to register the file on Hellogic and for customs purposes. - Assist with Insurance claims - putting relevant parties on notice. - Overseeing European...