Admin Assistant Business Travel
3 weeks ago
Are you an experienced Business Travel Consultant that would like to move away from reservations?
Do you prefer dealing with back-office amendments over front line?
I am currently seeking an Admin Assistant to provides day to day support to the reservations teams. This is a fantastic opportunity for someone looking for a new challenge and to further their operational experience within Business Travel.
**JOB DESCRIPTION**:
- Monitoring and managing the clients reporting mailbox
- Updating client profiles
- Ensuring all scheduled flights & Eurostar bookings have been charged correctly
- Updating templates and documents on the clients International Drive
- Checking Visa reports to ensure all low-cost carrier flight have been charged correctly
- Identify errors on Pre trip reporting and update PNR
- Providing general support to the clients reconciliation requirements
- Logging supplier complaints and compensation requests directly with the clients preferred suppliers
**EXPERIENCE REQUIRED**:
- Previous GDS experience
- Excellent verbal and written communication skills
- Computer literate in all Microsoft Packages (Word, Excel, Outlook, etc)
- A positive 'can-do' attitude and approach at all times
- The ability to remain calm under pressure whilst working to and meeting required deadlines.
- Ability to remain calm in fast-paced situations
- Ability to work as a team player and be self-motivated
- Ensure all KPIs and SLAs are consistently met
**THE PACKAGE & HOURS**:
- A competitive starting salary of £29,000
- Monday - Friday: 9.00am - 5:30pm
- Hybrid working
Interested?
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